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ashleylynchsl
ashleylynchsl
Participant
December 14, 2017
Answered

Premiere 2018 Import Extremely Slow

  • December 14, 2017
  • 13 replies
  • 8824 views

With the move to Premiere 2018, importing footage has become ridiculously slow.  Just importing a single image or audio file will cause Premiere to think about it for about 1 1/2 minutes.

It's slowing down my work so much.

Is anyone else having this issue?

This topic has been closed for replies.
Correct answer ashleylynchsl

UPDATE: The 12.0.1 update has provided much improvement over import issues.

Thanks Adobe team.

13 replies

G
GatzkeRob
Participating Frequently
March 27, 2021

3.5 Years later. Any progress on fixing this? Trying to import 1.5 MB background image. Progress bar just sits there, doing nothing. I have to close PP then re-open. Imports immediately after that. Same happens with .mogrt files.

 

Windows 10 - Beefy hardware specs

    F
    Feristela
    Participant
    July 13, 2021

    the same happen to me

    S
    shslng
    Participant
    March 14, 2020

    I'm also having this issue - it's painful. I'm using Resolve for other projects and it imports incredibly fast. I'm having the same issue in Media Encoder as well. Last time I used Premiere it was CS 2015 - like v9 or something - and it never was this slow to import.

     

    File size: 17 GB, 2 hrs, .mov format

     

    Cleared my cache - nothing.

    Reinstalled Premiere and Encoder - nothing.

    Reallocated RAM in the settings - nothing.

    Restarted my computer - nothing.

     

    Macbook Pro 15" 2019

    2.3 GHz 8 Core Intel i9

    32 GB RAM

    Radeon Pro Vega 16 4GB

    1 TB SSD

      H
      haleys87572190
      Participant
      March 20, 2020

      I too am seeing REALLY long import times for large .mov files. These are H264 4:4:4 ~200Mb/s videos with multiple audio tracks created in OBS studio. It takes about ~25-30 min for an import?!@&$*#(
      And then... drum roll,.. you select "New Sequence" and have to wait another ~30 minutes for Premiere to think about it. Please help. I also note that Resolve brings the same files in instantaneously. 

      DaJoNate
      DaJoNate
      Participating Frequently
      February 28, 2020

      It is now February 2020 and I am still seeing long import times! You guys havent fixed this yet? Im running a ryzen 9 3900X, Nvidia RTX 2070 OC, 32G DDR4 Ram. Adobe installed on M.2 SSD, footage is coming from Samsung Internal SSD. I mean really guys, what else do I need to throw at this to speed up my workflow?

      DaJoNate
      DaJoNate
      Participating Frequently
      February 28, 2020

      UPDATE: Not only am I seeing super long upload times, I'm also seeing that my playback is extreamly slow as well.... I NEED HELP WITH THIS! I cant continue to work this slowly or Im going to have to drop my subscription and go to Resolve or something

      M
      MamunEdt
      Participant
      November 7, 2019

      Same Hear Too Late To Import File or Folder .... 

      C
      cameronsmitchell
      Participant
      August 11, 2019

      Having this issue with about 500 jpgs less than 4 MB each.

      M
      mattt23769367
      Participant
      May 17, 2018

      Same with me. This is BEYOND Unacceptable. I have been an Adobe user since 2000. I have never experience this long of import times. It just took nearly 10 minutes to import footage into a brand new project.

      M
      moksiubun
      Participant
      May 17, 2018

      It is the same result even if i am on a fully SSD environement. even if i

      only have clips to import - it takes MINUTES ...

      what is happening, Adobe?

      On Fri, May 18, 2018 at 1:56 AM, mattt23769367 <forums_noreply@adobe.com>

        P
        Paddy B
        Participating Frequently
        May 16, 2018

        Same problem.. no resolve.. I'm wandering whether is has anything to do with (in my case) coming from a raid server through, ethernet? (Although I had no issues before upgrading OS Sierra / Prem pro 12.1.1)

        Anyone tried this directly from a SSD attached for example? A good test would be to set scratch disks / renders all to internal/external SDD then test that.

        But IDEALLY.. ADOBE please look into this further.

          rickrickrickrick
          rickrickrickrick
          Participating Frequently
          March 26, 2018

          same problem, also after updating.. i've waited for an hour to import all my footage. yes it was alot of footage, but still..

          also after every single clip the software just freezes for like 5/10 seconds. my disk drives are definately not the bottleneck

            irsick
            irsick
            Participant
            February 15, 2018

            I'm so upset after Cloud forced me to install 2018 update. I use Premiere on 2014 Macbook Pro and iMac 2011(16GB RAM + SSD upgrade).
            While Premiere 2017 took 1-2 minutes to import 15-20Gb Sony AVCHD footage the new one takes at least 15 minutes. It's ridiculously slow and buggy.

            I use MacOS 10.12.6 Sierra on both and Premiere CC 12.0.1 Last update didn't make any performance improvement in my case.

            ashleylynchsl
            ashleylynchslAuthorCorrect answer
            Participant
            January 27, 2018

            UPDATE: The 12.0.1 update has provided much improvement over import issues.

            Thanks Adobe team.

            Kevin-Monahan
            Community Manager
            Kevin-MonahanCommunity Manager
            Community Manager
            February 3, 2018

            Thanks for reporting back, AshleyLynchsl.

            Regards,
            Kevin

            Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
            DaJoNate
            DaJoNate
            Participating Frequently
            March 16, 2020

            So I am still seeing slow import times and slow playback times. Resolve can import and playback much much quicker and its a free program. I perfer to use premiere but I cant use it if it is slowing down my workflow. Is this being looked at or is just assumed to be fixed with the 12.0.1 update?

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