Premiere 2020 stuck while rendering

Community Beginner ,
Jan 18, 2021

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Hi, I hate having to get to this point, having to write a topic in the Adobe help center, but I really don't know what to do to resolve this.

 

I recently installed the latest adobe Premiere and created and edited my first video, like any other video I had edited in previous versions, I'm trying to render in 1080p 60fps h264, but for some reason the rendering always stops at 12% .

 

I have:

- Looked for the frame that gives an error, I corrected it, but it returns to give an error in another frame a little further on (without any kind of heavy effect)

 

Any ideas?

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Crash, Editing, Export, Freeze or hang

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1 Correct Answer

Community Beginner , Jan 18, 2021
TatianaRql Community Beginner , Jan 18, 2021
After countless attempts to solve the problem in question, I managed to solve it simply by removing the lumetri color and shadows from one of the layers, nothing else seems to solve the problem. It is a pity to have to give up these two effects but it seems to be the only thing that solves the problem. Thanks to everyone who responded and tried to help.

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New Here ,
Jan 18, 2021

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Don't feel bad, I've had the exact same issue. People are saying that you should reroll to nvidia studio driver instead of the game driver, however for me not even that works. I'm running a RTX 3090 and I've been unable to render videos for 4 days. Seriously they need to fix this issue ASAP! 

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Adobe Community Professional ,
Jan 18, 2021

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I know this may not be the perfect solution you'd like to receive but have you tried sending your finished sequence for render to Media Encoder? Maybe it's a glitch in Premiere.

See if it works?

Marek Mularczyk
Adobe Certified Expert and Instructor

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Community Beginner ,
Jan 18, 2021

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Hey, thanks for the reply but I have tried it and it gets stuck anyways.

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Adobe Community Professional ,
Jan 18, 2021

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So you're saying that Media Encoder gets stuck, too? It stops rendering at the same time  - 12% ?

Marek Mularczyk
Adobe Certified Expert and Instructor

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Community Beginner ,
Jan 18, 2021

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Exactly

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Adobe Community Professional ,
Jan 18, 2021

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Sometimes this can come from a problem in the cache files ... dump your cache/preview files, and if it works, great.

 

But if it always stops at the same place, then normally that means you need to go to that spot on the sequence and fix/replace/redo whatever is going on there.

 

To see where it is, if you queue the export to MediaEncoder and export from there, watching the preview window, you can see where the export stops. Dump your cache files.

 

Go back into Premiere, redo that bit of the sequence and see if it now works as it should.

 

Neil

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New Here ,
Jan 18, 2021

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Same problem with h.264 here. Stuck after 2%. I solved the issue by rendering in Prores 422HQ. Then I used Media Encoder to convert the result to h.264.

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Community Beginner ,
Jan 18, 2021

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Thank you but it doesn't work.

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Adobe Community Professional ,
Jan 18, 2021

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Have you tried my suggestion of importing parts of that project into a new project via MediaBrowser panel in Premiere?

 

Neil

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Community Beginner ,
Jan 18, 2021

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After countless attempts to solve the problem in question, I managed to solve it simply by removing the lumetri color and shadows from one of the layers, nothing else seems to solve the problem. It is a pity to have to give up these two effects but it seems to be the only thing that solves the problem.

 

Thanks to everyone who responded and tried to help.

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