Premiere can't read .cfa files that it never made

[stephenmontgomery]

I am opening a team project on a new machine - the USB drives where the media is where moved across.

Premiere gives multiple errors on some footage of the form:

A disk error occurred while attempting to access the following file: U:\GoPro\GOPR0058.mp4 48000_16.cfa

Here is what we know:

• It only gives this error on our gopro footage, not on other clips from various cameras.
• Most if not all of the GoPro footage has this error.
• We have looked on both these computers next to the media and in the cache folder and as far as I can see, the files never existed or now do not exist.
• Both computers now give this error (it is possible the original one always did and we only notice now)
• the number at the end just before the extension (in this case 16) is sometimes 19 or 20 or 17 or 12 but mostly 16
• .pek files do exist next to the media.

I thought that premiere should automatically re-generate these files if they are missing?

I could delete all cache files but it took premiere a few days to make them in the first place (30TB of footage in the project).

Any suggestions?

Thanks!

[khomthepreditor]

Are you on Mac or PC? Do you have Viewing Hidden Files enabled?

[stephenmontgomery]

We are on PC. Hidden files are visible.

I have also just noticed that the number on the end is incremented by one each time we open the project.

I deleted the .pek files, they were all 0 bytes. Now it remakes the .pek files and the numbering on the end has started from 1 again.

It is also making a new .pek file next to the previous each time. So for each gopro clip there is a *_1.pek and a *_2.pek and so on. The error for the unreadable (missing) .cfa file has the same number on the end; incremented by one each time we open the project.

[rodneyb56060189]

============

I am opening a team project on a new machine - the USB drives where the media is where moved across.

Premiere gives multiple errors on some footage of the form:

A disk error occurred while attempting to access the following file: U:\GoPro\GOPR0058.mp4 48000_16.cfa

============

if you are on the team do you mean there are 2 team members ? If there are 2 team members, including YOU, are you in the same room ? Are you in different geographical locations ?

The usb drives where the media is ( the original source material saved from the CAMERA media ( SD cards, CF cards, External recorders ( like Atomos, etc. ), camera hard drives …. )  is what YOU have ?

Are all team members on PC ? USB drives ( with or without original media that you have ) are exfat 32 ?

Is this the first time anyone is putting 30TB of source material into an editor to see if anything actually WORKED ?  Like, did it work for SOMEONE on the team once upon a time ?

[stephenmontgomery]

Both of us are in the same office but different rooms. Using 2 separate Adobe accounts, the project is shared.

USB drives with identical copies of the media connected directly to the machines.

The drives are all formatted ExFat. Should that be a problem though if they were a different format?

The other computer has no problems with this error. I have, however, solved it or made a workaround. I turned off the "save cfa/pek files next to media" option and it no longer has the error.

It does, however, sometimes still re-generate the pek files and append the number on the end of the new file _1 and then _2 and then _3 and so on. But at least it doesn't give the error any more. It just fills my drive up!