Premiere keeps crashing when creating sequence

[danielm4539423]

here’s what I have:

- Windows 10

- core i7-8700, gtx 1070ti, 32gb RAM, 1 250gb ssd for windows, 1 500 go ssd for apps like premiere, 512gb nvme m.2 for footage. (None of my drives are at capacity)

- Premiere v13 (newest)

Here’s what I’ve done:

- reinstalled Premiere

- emptied media cache

- opened a new project, tried importing old footage that I’ve edited before, still crashed

- restarted computer

- updated graphics drivers

- set playback engine to Mercury Engine only (I was having trouble with photoshop and my gPU earlier)

- I only have one GPU, so it’s not an issue with multiple

- I tried using footage from an HDD instead of my M.2

- I tried just starting a sequence with black video.

none of that worked. Everytme I tried creating a sequence by dragging footage onto the timeline, premiere crashed. Even when I just started a new project, and dragged only black video onto the timeline, premiere crashed. Does anyone have any ideas? right now my last hope is reinstalling premiere cc ver. 2017. If that doesn’t work I’m just going to learn DaVinci and never use adobe products again.

Edit: also, I shoot on prores from the BMPCC I have edited prores footage before on PRemiere Pro, this is the first time I’ve had this issue.

[Peru Bob]

Have you tried:

resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

1. Do one of the following:
   • Click the Workspace menu icon and select Reset to Saved Layout.
   • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

[danielm4539423]

I did both of these things and they did not work, unfortunately

[excited_Genie16B8]

My only thought is to install all software in it's default location on C:.  Leave My Documents in it's default location as well.  Get a larger drive if necessary.

[MyerPj]

I agree with Jim - installing PP on the Windows drive.

Also, you can create a sequence manually, IE: without dragging any clips, start a new project and just right-click inside the project panel select NEW/Sequence, and pick a common / 1080p sequence. You might want to create the project in a folder other than that one you have been using.

[danielm4539423 · Accepted solution]

I ended up updating my bios and my SSD drivers. Now it works. Thanks for your answers