Premiere Pro playing audio clip but not playing video clip?

[SkeeterJean]

Hi community,

I'm having an issue in Premiere where I import my clip and try to play it, but it plays a few frames and gets stuck but then continues to play the audio. The video is basically either frozen during playback, very choppy, or just shows a black screen..... Even the playhead will move along with the clip, but no moving video.... I've tried importing previous footage I have recorded with the exact same settings and it plays just fine. It's only with this particular footage that I've obtained today that Premiere just will not playback....  Also, the "media pending" screen appears for a rather long while when I drag my clip onto the timeline. I noticed it takes longer than normal. And the line just below the timeline markers above my clip are yellow, not red, so my footage shouldn't have a problem playing back. Especially in 1/4 playback quality 

In the link below, I've demonstrated my problem in a video. As you can see, both of the video file properties are exactly the same at 1920 x 1080, 120fps(other than file size), yet one refuses to playback smoothly..... Does anyone know what's going on here?

P.S. I've imported the same footage in Sony Vegas and it runs just fine, this is definitely a PP issue for me

[Kristian Gabriel]

One video may be corrupted. Considering that one is playing fine and the other isn't, I would re-encode the one that doesn't play back well. This can help clean up corruptions depending on the corruptions. 120fps can be tricky and smaller corruptions or issues will be more noticeable than footage at 24fps or 30fps. I would first re-encode the file to another 120fps format out of Premiere or take it out to Media Encoder (same thing really). Unless your file is raw, I would re-encode to an intermediate format like Prores 422.

[SkeeterJean]

Thank you for your reply. Unfortunately, I tried Adobe Media Coder and it was taking forever to process a 40 second clip so I just closed it. I found my solution to be importing the footage in Sony Vegas, rendering it out, and then throwing it back into Premiere. Works just fine now. Not sure why the footage was so incompatible with Premiere

[PhotoJames_]

HELP This problem just started for me and will not go away no matter what! I just want to use Pr once without issues....

Specs:

Lenovo Legion y7000 -- Windows 10 -- Intel 8th gen i7 -- Nividia Geforce GTX 1060 --16gb Ram -- Pr 13.1.1 -- Toshiba 1T ex hard drive.

Just updated to 13.1.1 and made sure all drivers were up to date. Just using same 1920 x1080 footage 120 fps. Everything seemed to be working fine until I added a second mp3 file, all of a sudden video got laggy. The screen was either blacking out or took forever to load a frame then gradually froze. However, the whole time audio played just fine. Crashed a moment after and lost a decent amount... sometimes you get lost in the work and forget to spam crtl-s...

I tried loading the same clips in with a new project then did not add the second mp3. But this time everything was still lagging and very slow. So kind of at a loss since its happening on a new project without the possibly corrupted file.

SOMEONE PLS help identify the issue whether its the program or what because I just want to finish this project!

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[Kristian Gabriel]

120fps is very heavy for any editing program to process. When you said that adding a second MP3 made everything laggy, this is most likely because MP3 take a lot of processing in the timeline. If I were cutting 120fps footage and had any additional sound media in the timeline, I would try to eliminate the calculations that Premiere has to accomplish by:

• Re-encode your MP3 audio files to WAV or AIF (uncompressed) / I prefer WAV
• Re-encode your 120fps video clips to Quicktime (Prores 422)  or Quicktime (Cineform YUV 10-Bit)

This will speed up working with the media in your timeline because it decompresses your media and gives Premiere less to calculate. Adobe Media / Premiere can easily accomplish this. Happy to help you out. FYI--The spec on your computer look pretty good though I'm curious if your 1TB Hard Drive is a standard HDD at 7200 or 5400rpm or are you using an SSD. If you are not using an SSD--this could be yet another problem as standard drives tend to bottleneck with this type of footage. Unless your system is optimized to edit 120fps or the footage if much lower quality--it's easy to run into massive issues with 120fps footage.

[PhotoJames_]

Thanks for the reply, I usually haven't had this issue much when shooting in 120fps so I wasnt sure.

So I initially tried to use a WAV but for some reason Pr was rejecting it so I decided to use the mp3. I wasnt aware they were so large for processing but I did try to remove them or not add mp3s to a new project and an issue with those specific clips persisted. So Im wondering if the crash mightve affected the footage.

I'll definitely try reencoding the footage and seeing if that makes a difference! Also, do you know where I could find the information about the Toshiba hard drive? I tried looking into the properties but not sure where I can find that info.

Appreciate all the info!

[Kevin-Monahan]

• MP3 take a lot of processing in the timeline
• eliminate the calculations that Premiere has to accomplish
• This will speed up working with the media in your timeline because it decompresses your media and gives Premiere less to calculate.

As an aside, Kristian,

It would be cool to do an article or post around the topic of how to keep your sequences and projects "lean and mean" in the respect of lowering the "amount of calculations" Premiere Pro has to do. Personally, I'm big on transcoding, using proxies, and smart rendering.

Editors can determine their own "smoother editing experience" by taking responsibility for lowering project overhead.

Let's join forces on that one. PM me. 🙂

Hope the OP, PhotoJames, here can find a solution. If not, we are open in support on Monday morning: Adobe Help Center

Best,

Kevin

[dozzijdp]

Kevin,

Prior to this release everything calculations-wise would not cause this bog doan/bug. Please try to get this fixed asap Adobe! I have tried all of the above and I have hit a wall. Premiere has increasingly become unreliable and not I'm forced to sit on my thumbs with a massive multi-year project that I need to step on the gas with and can do nothing.

[Kevin-Monahan]

Hi,

See my response to Myer89. I hope that advice helps.

Re: Playback Issues with Adobe Premiere Pro (13.1)

Thanks,
Kevin

[ricka59407662]

Over past several months I have been using Camtasia to copy Church broadcast then import the screen capture into Premiere for titling and editing. No problems till this morning. I figured rendering timeline would help, though I usually don't worry about yellow timelines. After 3 hours of rendering (1 hr. broadcast) the render froze too. Audio fine, video froze.