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julied87647397
Participant
January 13, 2017
Question

Premiere Pro RAM usage skyrocketing

  • January 13, 2017
  • 6 replies
  • 10759 views

Hi, I am running PPro CC v. 11 on a mac book pro running iOS Sierra 10.12.2. Over the past few months I have been experiencing an infuriating problem, which is that over the course of about 10 days/2 weeks of editing, Premiere  gets slower and slower and the RAM usage goes up more and more. I have 13GB of RAM assigned to premiere, and when it is running 'normally' it is using between 8 and 11GB. But suddenly and for no apparent reason (i.e. not using scopes or particular effects etc), the RAM usage will shoot up to between 18GB and 24GB! That's right, 24GB of RAM for doing simple edits. I am trying to keep everything as pared down as possible but it keep happening. I've been on with Adobe Support at least 4 times now, and each time they have me delete the Media Cache and Media Cache file folders, and trash the preferences/common/documents folder. This fix usually works for about 4 days before my system starts bogging down again - except for yesterday, when after I did the steps suggested by Adobe Support, Premiere crashed while using 24GB of RAM. This is making me INSANE. I am editing 2K footage in a 2K timeline and have about 15% of my footage in 3.2K, but all that footage has 2K proxies associated. Nevertheless, even when toggling proxies, playback gets jumpy.

Any suggestions would be highly appreciated! Thanks everyone!

Running Premiere Pro CC v. 11

iOS Sierra 10.12.2.

MacBook Pro (Retina, 15-inch, Mid 2014)

Processor: 2.5 GHz Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Graphics card: NVIDIA GeForce GT 750M 2048 MB

Intel Iris Pro 1536 MB

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    6 replies

    EMauck
    Participant
    December 19, 2018

    Did you end up figuring out what the culprit was? I am going through the same thing. I've been editing a feature documentary on an iMac Late 2015, 4.0QC, 32gb, Fusion Drive and have been fine until the past month when Premiere has been freaking out. The project file was getting bigger because we had more media, but it had been doing fine. I only have 32gb of memory, but it when Premiere was freezing and the pinwheel of death showed up the Activity Monitor showed it was using almost 48gb Memory and 42gb of Compressed Memory. I have yet to delete the media cache on my external drive, but I did call Apple and we cleaned the cache on the computer and wiped the disk, but it's still acting funky and very slow.

    Kevin-Monahan
    Community Manager
    Community Manager
    December 19, 2018

    EMauck,

    You see this issue with aging projects that have been updated across multiple versions and/or new versions of macOS. A couple of things to try:

    Try these things and report back.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Known Participant
    April 25, 2017

    Having same issue here on Windows 10 machine. Turns out that, Warp Stabilizer and heavy resources FX are the culprit of why my RAM skyrocket even thought I have 32gb of rams.  I found out when I was using the Rolling Edit Tools and editing Lumetries on very large Adjustment layers.

    Got to the point of rendering clips that use warp stabilizer as well of some other FX like denoising, After FX dynamic links, rolling shutter etc to reduce the lag and crashes that are caused by memory hog effects.

    If I may suggest to Adobe, you have a wonderful program called Prelude to prepare clips for editing. Unfortunately it missing features that could be very helpful to reduce Premiere high memory stress by rendering primary effects like I mentioned above. That could help a lot to overcome these editing woes.

    Rameez_Khan
    Legend
    February 9, 2017

    Hi julied,

    Please let us know if you need more assistance.

    Thanks,

    Rameez

    julied87647397
    Participant
    January 24, 2017

    update: I have started on to another project (the very beginning of a feature, so only a small portion of the bins, clips and timelines that I will eventually have or had in my other project), and Premiere is cruising along with RAM usage hovering at no more than 8GB. The size of this project (let's call it project B) is about 20MB, while the size of project A (the one with the crazy RAM usage) is 40MB. Not using Luminetri scopes or anything on project A. I'm tempted to trash project A and start fresh, and just import the bins I am actively using and see what happens there (like I used to do with FCP). I will post my results!

    Thanks everyone who took the time to read this and post a suggestion!

    jasontcox
    Inspiring
    January 24, 2017

    Keep up posted for sure. How many clips are you dealing with (Im guessing with a feature, quite a few). And what sort of media is it?

    Bill Gehrke
    Inspiring
    January 23, 2017
    jasontcox
    Inspiring
    January 23, 2017

    Not sure that'll fix a RAM leak issue, but anything is possible. This is the first time in memory (or a loooooong time) that an Apple OS update specifically mentioned a Premiere fix.

    julied87647397
    Participant
    January 23, 2017

    Thank you both! I will look into that. The crazy RAM usage in the Activity Monitor is in both the 'Memory' column and the 'Compressed Memory' column.

    Does anyone know about a max project size after which Premiere starts losing its mind? Back in my FCP days I remember always trying to downsize my projects if they approached 300MB, as the program would start crashing beyond repair...

    Thanks!

    jasontcox
    Inspiring
    January 13, 2017

    Yeah, trashing your cache or Preferences is unlikely to help this sort of scenario. Memory leaks can be really tricky. I'd go as far as deleting and re-installing Premiere entirely (really, not hard these days. Just a few clicks and a few minutes). But just to be safe, delete Preferences and the Cache between deleting and re-installing.

    Maaaaaybe also make sure your CUDA driver is up to date, but Im not convinced that's the issue. But always worth doing anyway.

    You said you have 13GB reserved for Premiere and yet it's using 18-24? Are you sure you haven't reserved 13GB for OTHER applications? That's the way the setting is worded in Preferences. Just curious there.

    julied87647397
    Participant
    January 14, 2017

    Thanks jasontcox , I will try deleting and reinstalling. I did check to make sure the RAM was assigned to Premiere and not to the other applications and indeed, I have 13GB dedicated to Premiere. Mystifying.

    Just now I shut down Premiere after it was using 28.89 GB of RAM. What the fuzz?

    Thanks for your suggestion!

    Participant
    January 19, 2017

    If your MacBook Pro only has 16gb of ram and you're using 29 gb then you must be using virtual ram. Ram swaps even on SSD drives still take a lot of time. The question seems to be why are you needing 29gb? I agree Premiere is a ram hog. I have 64gb of ram and often I'm down to less than 1gb of ram. I'd love to see a good explanation on how to tame this behavior.

    Good Luck.