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problem with mkv format

New Here ,
Jan 11, 2019

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A big company like Adobe has a problem with mkv format ...why?

Is there a particular reason, or is Adobe unable to fix this problem and is incapable of identifying this format?

Please do something's for fix this problem...

I have a mkv format 6ch audio and then When I enter it into Primer, there is no reaction. Please give me a response. Thank you

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

Officially mkv is not supported but there are users who can import mkv without an issue (like me).

Easiest way is to convert with HandBrake to mp4.

BTW 12.1.2 is not the latest build: 13.0.2 is.

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problem with mkv format

New Here ,
Jan 11, 2019

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A big company like Adobe has a problem with mkv format ...why?

Is there a particular reason, or is Adobe unable to fix this problem and is incapable of identifying this format?

Please do something's for fix this problem...

I have a mkv format 6ch audio and then When I enter it into Primer, there is no reaction. Please give me a response. Thank you

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

Officially mkv is not supported but there are users who can import mkv without an issue (like me).

Easiest way is to convert with HandBrake to mp4.

BTW 12.1.2 is not the latest build: 13.0.2 is.

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Jan 11, 2019 0
New Here ,
Jan 11, 2019

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My premier is 2018 lastest update 12.1.2

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Jan 11, 2019 0
Adobe Community Professional ,
Jan 11, 2019

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Officially mkv is not supported but there are users who can import mkv without an issue (like me).

Easiest way is to convert with HandBrake to mp4.

BTW 12.1.2 is not the latest build: 13.0.2 is.

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Jan 11, 2019 0
Explorer ,
Jun 02, 2019

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https://forums.adobe.com/people/Ann+Bens  wrote

Officially mkv is not supported but there are users who can import mkv without an issue (like me).

Easiest way is to convert with HandBrake to mp4.

Maybe converting is the easiest, but hardly the best way, imho. I'd just remux files instead of converting.

ffmpeg can do it nicely (https://ffmpeg.zeranoe.com/builds/​)

How to:

- place the .mkv's in a separate folder along with ffmpeg.exe

- in notepad create a pair of .bat files there:

StartRemux.bat  with a string:

  for %%F in (*.mkv) do remux_settings_.bat "%%F"

remux_settings_.bat  with a string:

  ffmpeg.exe -i %~d1%~p1%~n1.mkv -c:v copy -c:a copy %~d1%~p1%~n1.mp4

Now you can just run the StartRemux.bat , and in a minute you'll get your videos in .mp4 container, without loosing quality and time. If you like, you can change .mp4 to .mov in the settings. Sometimes it's needed ( as in case when .mp4 does not allow uncompressed audio).

p.s. Important note - thoose .mkv filenames should not have spaces, or wont work.

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Jun 02, 2019 7
Adobe Community Professional ,
Jul 19, 2019

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I just found some JellyFish MKV's  for sample files, and I can confirm:

A) They don't go into PP 13.1.3

B) Basil's two batch files and ffmpeg work nearly instantly and very well!

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Jul 19, 2019 1
Engaged ,
Jul 20, 2019

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https://forums.adobe.com/people/Ann+Bens  wrote

Officially mkv is not supported but there are users who can import mkv without an issue (like me).

Easiest way is to convert with HandBrake to mp4.

BTW 12.1.2 is not the latest build: 13.0.2 is.

This has been incorrectly marked as the "Correct Answer."

There is absolutely zero justification to degrade the quality of the .mkv file using Handbrake -- and it takes longer to render, anyway.

As Basil notes, you want to demux the .mkv file into the .mp4 format that Premiere can read -- without any degradation or rendering time.

However, if you prefer a graphic interface, just use the free program MP4Box with a full GUI:

https://www.videohelp.com/software/My-MP4Box-GUI

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Jul 20, 2019 2
Adobe Community Professional ,
Jul 21, 2019

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FYI I do not (or seldom) mark my own answers as correct.

Besides this was 6 months ago.

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Jul 21, 2019 1
Engaged ,
Jul 21, 2019

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https://forums.adobe.com/people/Ann+Bens  wrote

FYI I do not (or seldom) mark my own answers as correct.

Besides this was 6 months ago.

Wasn't implying that, Ann (and agree that it's not necessarily a self-identifying mark).  Just trying to steer folks to the best outcome.

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Jul 21, 2019 2
New Here ,
Jul 22, 2019

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Thank you very much for your tutorial. It works!

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Jul 22, 2019 1
New Here ,
Aug 07, 2019

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You have saved me hours of work. This is very helpful.

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Aug 07, 2019 1
Most Valuable Participant ,
Jan 11, 2019

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Jan 11, 2019 0
LEGEND ,
Jan 11, 2019

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A big company like Adobe has a problem with mkv format ...why?

Because it isn't used by professionals, the market segment Premiere Pro is designed for.  (Though that does seem to be changing lately.)

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Jan 11, 2019 0
Adobe Community Professional ,
Jan 11, 2019

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There is now limited, undocumented support for mkv. As of PR 2018.1.1.

See this thread. Post 61 and after is where this change is discussed.

For me, audio format was one variable that would result in no import.

https://forums.adobe.com/message/10354566#10354566

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Jan 11, 2019 0
Explorer ,
Jun 02, 2019

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Adobe has recently removed the Matroska (MKV) container support from Premiere and AME again after they silently added support for it a year ago. The MKV support was limited to importing and no outputting, but it basically worked.

Removing the MKV-support again seems like a strange decision considering that MKV is used as the container format for 4K/UHD recordings on the majority of mobile recorders these days. But it is undoubtedly due to pressure from their stakeholders who are very much against open / roalty-free video standards (formerly just dismissed as "evil piracy formats"). But the real issue is that these open formats aren't controlled by the industry the way they have been used to. Of course, you can't say that openly, so you have to pretend it's because "there's no real demand for it" (But how do you measure 'demand' if not from your end users?).

But that is why you won't find any noteworthy support for open video codecs in editing software from Adobe, Apple or Sony.

Unless the MKV container has technical issues with frame handling/searching that MOV or MXF don't have, it should of course be fully supported by any company who wants to pull money out of people's pockets. Of course there is a massive demand for it. They have already been asked by professional media archivists to support it + other open codecs (FFV1) used for long-term storage of digitized analogue video... But they or their commercial stakeholders won't allow it, because that would make several patented formats redundant.

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Jun 02, 2019 0
Adobe Community Professional ,
Jun 02, 2019

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Interesting. I tested in PR 2019.1.2 and I can still import a simple mkv with audio.

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Jun 02, 2019 0
Adobe Community Professional ,
Jun 02, 2019

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Speculation on the motives of others is often dealing heavily in fiction. It's something we all do, but any insistence on the accuracy or even applicability is naturally not available.

I've met and worked with enough of the program managers and engineers to ve comfortable in the opinion they couldn't care less about most of your reasoning.

It's a practical thing. They already support too many vastly different codecs for wise design considerations for stability.

And they have their core market production devices ... the RED, Arri, Sony, BlackMagic, Canon, and other cameras throwing more new formats at them all the time. They haven't even completed support for the BM BRAW format yet, and are taking a lot of heat over that.

Putting scarce engineer time into a secondary market codec like MKV ... or their primary market codecs.

Pretty easy choice.

Neil

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Jun 02, 2019 0