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Participant
April 17, 2017
Question

Timeline WONT STOP playing ?!?!?

  • April 17, 2017
  • 40 replies
  • 44188 views

While editing, the playback won't stop.

That is right, you read correctly, 
I hit play, and then cannot stop it.Keyboard no longer gets any result from any keys in Premiere.

Mouse moves fine, but nothing responds to clicks.

It plays as long as it wants, at least seven minutes, sometimes an hour.

When it stops it does whatever key clicks I entered, during its time as a runaway.

It will save, or open panels, or make markers,   whatever keys I had pressed.

I was using wireless.  Now I am using the second of two WIRED keyboards and a wired mouse.

Still same problem.
Impossible to edit like this.

This just happened now, while perfecting a three camera edit in Multicam.

I had just tweaked an edit point with the rolling edit tool in the middle of a 90 minute timeline.

Restarting the program, or rebooting makes no difference.

CC 2017  with Windows 7.

But I have experienced this with many earlier versions of PP.

This has happened in projects that are newly started as well as older projects. 

ANY IDEAS ?  This is something that is hard to search for due to being similar words as other problems.

Please, can anyone help me ?

not sure what tags to use on this post - its not about playback, its about NOT STOPPING playback

    40 replies

    Joshiemoto
    Participating Frequently
    February 25, 2021

    I have this problem on every project I edit, multiple machines different project files. It is not as extreme as Mathieus, usually the runnaway is between 5 and 30s but it is an ongoing irritation that makes even a simple edit a real pain to work on!

    patryk12344
    Participant
    February 21, 2021

    Hi everyone, it is 21/02/2021 and I'm also having this issue. I have a project I was working on for a very long time and I can't finish it because of that stupid bug. Can I be fixed, please?

    patryk12344
    Participant
    February 21, 2021

    Can it be fixed**

    Participant
    December 3, 2020

    specially logged it add my voice to this pathetic bug in the system. This has been going on for years and about time Adobe fixed it. I honestly don't know why I even bother still using Premiere Pro...

     

    Mod note: Address issues Adobe should fix here. This is a user to user forum with limited feedback from Adobe Devs. Sorry.

    FlatFootGoofyFoot
    Participant
    September 4, 2020

    I was able to fix the problem by turning off time-remapping on a clip on my timeline.

    Participant
    September 12, 2020

    Literally just logged in to say thanks...  My timeline would not stop playing no matter what after I tried to Nest a Clip adding Warp Stabilize, then Reversed the clip in the actual timeline...  It falls over with that combo for some reason.

    Participant
    August 20, 2020

    Kevin,

    This issue is happening to a lot of users. It is NOT a project specific problem. We both know this. How many times have you heard this exact issue and from how many users?

    Excuses will not fix a problem that obviously should be taken seriously. 

    R Neil Haugen
    Legend
    August 20, 2020

    First, like the other ACPs here, I'm not a staffer, just a volunteer with a fair amount of experience troubleshooting Premiere Pro over a number of years.

     

    Kevin wasn't dismissing the problem. His suggestions are what has shown in working operation to be the main 'fixes' when people have this issue. And just because a number of people have similar problems doesn't mean it's a complete app-wide bug ... just that on certain systems, when something X, Y, or Q-prime happens, G follows. And is fixed by T.

     

    This app is used by hundreds of thousands of people. What seems like "quite a few users" can actually be an incredibly small percentage of the overall user base. And no matter what the issue, if there's a practical fix the user can take care of right now, Kevin's product support staffers and the volunteers and peers around here will suggest it.

     

    Neil

    Everyone's mileage always varies ...
    nicky9499
    Participating Frequently
    August 18, 2020

    Aug 18 2020 - more than 6 years since this was first reported, and also here
    https://community.adobe.com/t5/premiere-pro/fast-playback-multicam-won-t-stop-until-end-of-timeline-reached/m-p/11367166

    and here
    https://community.adobe.com/t5/premiere-pro/premiere-2018-won-t-stop-playing/td-p/10266235

    and there's literally been no progress whatsoever on this serious bug.

     

    No repro case? Seriously just throw a bunch of cineform clips into a simple MC sequence, hit play/pause a few times and watch it ignore all further input for however long it fancies. Copy everything to new sequence in a new project, sure. It'll work for an hour before resuming the same song and dance.

     

    W10 Pro, i9-9900, RTX2080, triple screens.

    Don't give me the "work on a single display" garbage when you dare to charge "professional" subscription fees.

     

    Mod note: File bugs here. This is a user to user forum.

    R Neil Haugen
    Legend
    August 18, 2020

    I'm not "Adobe", just another user.

     

    I can't repro this issue. As I noted in a post long ago above, there is apparently a small subset of users like yourself that still get this behavior. Is it maddening? Of course.

     

    Please post your complete data on this over on their bug reports forum, the system you have, media, and workflow. Posting here talks to other users, posting there gets data directly to the engineers. They've fixed several hundred issues over the last couple years. This is another one that needs work.

     

    Neil

    Everyone's mileage always varies ...
    Participant
    February 19, 2020

    So far the only thing that has worked for me is to regularly reset my work space to saved layout. It fixes the issue for a few hours or days, it's annoying but this tricks saves me a lot of time.

    Participant
    March 17, 2020

    I cannot believe it. I still have that problem in 2020. I have to wait for the whole timeline to play. Cannot stop anything. 

    I tried resetting the workspace, I tried so many things. 

    ANY SUGGESTIONS before I quit definitly Adobe???

    Kevin-Monahan
    Community Manager
    Community Manager
    July 15, 2020

    Hi Mathieu,

    This is likely a project specific error. By reading this, it's probably a corrupt sequence or project.

    This can happen in all NLEs, especially for older projects, larger projects, and those updated across multiple versions. It is also why experienced editors create multiple backups of projects so that one can always move back into a version where, say, timeline playback was working more reliably.

    How to fix stuff like this?

     

    Typically, in troubleshooting the issue, an editor in this predicament would copy the old sequence into a new sequence. If that won't work, you can create a new project and import the sequence into the new project.

    If these things do not work, kindly contact us.

     

    Thank You,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    February 2, 2020

    Same fenomenon here, as of last night and just a minute ago again, couple of times now in a row.

    The only half solution, keep Esc pressed and sometimes it stops after 15-20 secs.
    Sometimes only End Task helps.
    It seems to be fine for an hour or two then it acts up.
    I am doing a multi camera edit ( 3 cams) using proxies. Latest nvidia drivers, latest Adobe updates. All legit.

    Mod note: Edited for content. Please make OT comments in the Video Lounge. Thanks.

    Participant
    April 20, 2020

    I'm afraid this is what's gonna end up happening. I'm just gonna stop paying for a pricey buggy software and get on with a reliable and open source solution . 

    Participant
    January 7, 2020

    Had this same problem, very frustrating

     

    My PC specs are:

    Windows 10 Home (64 Bit)

    Intel Core i5-9500F @3GHz

    Asus Prime z390-A

    Corsair Vengeance RGB Pro RAM 16gb 3200MHz

    Nvidia GTX 1050ti

    Adobe Premiere Pro 2020

     

    I am editing with 4K footage

     

    Any help because this is really frustrating and I shouldn't expect this with an expensive product.

    Participant
    April 17, 2017

    BTW  I am using 11.02 47 build.   cc 2017

    I found this old post - I guess that is what I had done in the past, don't  remember.

    https://forums.adobe.com/message/9454201?tstart=0#9454201

    But it is a seriously frustrating situation.

    Vidya Sagar
    Adobe Employee
    Adobe Employee
    April 17, 2017

    Hi Nibbling Spirit,

    I am sorry for the inconvenience. Please try the following steps:

    1. Create a new project, import the old project file(.prproj) into new project & check the playback.

    2. If the issue persists, if there are any custom workspaces, change the workspace & check the playback.

    3. If the issue persists,
         Go to the following location in the machine

         In Windows, C:\Users\UserName\Documents\Adobe\Premiere Pro\11.0 (Or)

         Rename the 11.0 folder to Old_11.0

         Launch Premiere Pro, Create a new project(do not open Old projects)

         In Menu bar, Window > Workspace > Uncheck Import Workspace from Projects.

         Open the old project & check the issue.

    Please let us know the status of the issue.

    Thanks,

    Vidya.

    Participant
    January 2, 2020

    Well, it's 2020, Jan 1st, and it's still happening, same thing for years.
    Every time, every day I work on a more intense project, and several times a day.
    I won't even bother to do the above, I've done it before, it feels like it's fixed, then a cuple of hours later, or next day is back, same crap.

    I've been on the phone with customer service, same crap, and no solution, just workarounds.

    Mod note: Edited for content. Kindly file bugs here. Adobe devs usually are not reading this forum.