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senortimo
senortimo
Participating Frequently
February 9, 2018
Question

Update issue with Encore CS6

  • February 9, 2018
  • 3 replies
  • 1436 views

Hello everybody,

since a few days I get a notification each day from Adobe CC App that there is an update for Premiere CS6, respectively Encore CS6, that I still have installed.

But when trying to install that update I always get an error saying that it could not be extracted and I should try again downloading. It also shows the number "U44M1I210".

While Encore still works, any ideas how to solve this issue and what this update should do?

I'm using Adobe CC in the latest version on macOS High Sierra 10.13.3.

Thanks in advance,

Timo

This topic has been closed for replies.

3 replies

jerryb95970855
jerryb95970855
New Participant
September 29, 2018

i am having a problem when i go to burn to dvd it keep telling me sense code 62900 a hardware issue what is going on really

Stan Jones
Stan Jones
Braniac
September 29, 2018

Sense code errors refer to hardware or media.

This is a link to a search in this forum for your error.

https://forums.adobe.com/search.jspa?q=sense+code+62900&place=%2Fplaces%2F1383746&depth=ALL

senortimo
senortimoAuthor
Participating Frequently
September 28, 2018

I still get a notification shown everyday that there is an update for Premiere Pro CS6 (respectively Encore). Can't you stop that message from displaying Adobe?

Stan Jones
Stan Jones
Braniac
September 28, 2018

I explored a bit further. But check the Cloud Desktop preferences, and try unchecking "Show notifications." That may keep the popups notices from running.

I also noticed this that had escaped me before. In the Cloud Desktop under Premiere Pro CS6 (where you also see the "update" message), see the "What's new" there. It gives a list of all the apps that interface with PR CS6 that have updates.

In the installation I'm looking at (in which I never updated PR or EN), it lists a total of 8 apps that need updates, including Bridge and Adobe Media Encoder CS6.

That doesn't help your issue other than to know whether there is really a significant update. 

Stan Jones
Stan Jones
Braniac
February 9, 2018

What version of Encore do you show? The last version for Mac was 6.0.1.

I am getting the same update alert (but also have PR CS6 installed - along with various CC versions). This may be unrelated to the actual CS6 functioning, e.g. Camera Raw or similar. You can probably ignore.

    senortimo
    senortimoAuthor
    Participating Frequently
    February 9, 2018

    Installed Encore version is 6.0.1.013.

    Stan Jones
    Stan Jones
    Braniac
    February 9, 2018

    I would just ignore the update.

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