Skip to main content
M
Marion5E55
Participant
February 19, 2021
Question

Why can't I export to .mp3?

  • February 19, 2021
  • 2 replies
  • 834 views

Hi there, I'm wondering if anyone can help me figure out why I cannot export to .mp3? I have made this happen many times, but it's not happening now.

Do I need an upgrade?

Thanks 

Jamie

This topic has been closed for replies.

2 replies

R
Community Expert
Richard M KnightCommunity Expert
Community Expert
February 19, 2021

It looks like you are exporting the sequence 'in to out' points and the in and out markers are set one frame apart. Set your export to 'entire sequence'

 

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 19, 2021

Some things to do, and more information needed for someone to help...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/8789200
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-question-on/td-p/3929027
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-Pro-on/td-p/4788764

M
Marion5E55Author
Participant
February 19, 2021

Thanks,

so I created a very small 20 second piece with both .mp3 elements and edited video clips. It's super simple, I made it in minutes.  I click .mp3 and create the name, and when I click export, it then doesn't take any time to export. Within 1 second the system produces a 0 second .mp3 that does not play.

Is this enough info?

Any other questions?

Jamie

 

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
February 20, 2021

Hi Jamie,

Thanks for sharing the screenshot. I agree with @Richard M Knight. I also believe that you're getting a 0 second audio clip because you have not selected the entire sequence for export.

In addition to that, I'd advice testing the issue with different presets available to make sure the issue happens even with the export settings adjusted.

Let us know if the issue gets fixed.

We're here to help.

Thanks,

Shivangi

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices