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kerryk33815873
kerryk33815873
New Participant
May 21, 2020
Answered

Error Compiling Movie on export

  • May 21, 2020
  • 3 replies
  • 6481 views

I just purchased and started to use this program yesterday and it worked great for a few videos. Then today while trying to render a basic, 59 second video, I get the error below. I've tried other clips to verify that it's not a problem with this video specifically. But it happens every time. I have nothing else open on my computer.

 

Error compiling movie.

Export error

A low-level exception occurred.

Writing with exporter: H.264

Writing to file:

blahblahblah

Around timecode 00.00.00

Component H.264 of type Exporter

Selector: 9

Error Code: 3

 

Please help?

 

    This topic has been closed for replies.
    Correct answer HillaryFOliverira

    I had the same problem yesterday. Try to unable "hardware accelerated encoding": Edit/Preferences/Media. 

    It worked for me! I hope it can help you as well.

    3 replies

    S
    salifd38718682
    New Participant
    May 18, 2022

    This problem is linked to the NVIDIA graphic card (for some reasons, it is not supported on the latest versions of Rush)

    You can disable the NVIDIA graphic card using device manager. It will force Rush to rely on the intel graphic card for export. It will solve your problem. 

    B
    beelissa
    New Participant
    June 25, 2022

    Actually, apparently updating your NVIDIA driver fixes it, too. I am very frustrated that I had to contact Adobe support to get that answer, but I did.

    HillaryFOliverira
    HillaryFOliveriraCorrect answer
    Inspiring
    May 21, 2020

    I had the same problem yesterday. Try to unable "hardware accelerated encoding": Edit/Preferences/Media. 

    It worked for me! I hope it can help you as well.

      Con14
      Con14
      New Participant
      May 22, 2020

      I had Adobe support and we found that it seems a problem of video card not fitting with latest P Rush version. We installed prior version of P Rush and now it works. 

        F
        fatema1992
        New Participant
        May 29, 2020

        Can you please provide me with the name of that older version or a link to where I can download it from because I am facing the same problem?

        Con14
        Con14
        New Participant
        May 21, 2020

        Hello, same happened to me. Please help. tks 

         

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