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Liliana22234416j1es

New Here ,

Hi!

I sm getting this message on my phone. What do I need to do? It says that Media type is not supported when I tried to download jpegs

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Error or problem , Import , Mobile version

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Kevin-Monahan

Adobe Employee , Jan 01, 2024 Jan 01, 2024

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Pinned reply by Kevin-Monahan

Adobe Employee ,

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Hi @Liliana22234416j1es,

That's odd. Are they standard images in RGB color space? Care to upload a sample I can inspect? Let us know!

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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