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Harvey37935537yhnl
New Participant
June 9, 2024
Question

How do I extract hidden project files from my iPad?

  • June 9, 2024
  • 1 reply
  • 134 views

I was working on a video on my iPad a while back, and my iPad offloaded the app. After re signing back inmy project has disappeared, and is nowhere to be found, but the data files are still saved to my iPad as there is 17.03GB of data still in the app when looking in my storage. Is there a way to extract thhe files onto my PC?

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 10, 2024

    Hi @Harvey37935537yhnl,

    I'm glad to hear from you. I read about your Rush problem. I see some of the same behavior on my iPhone. It has to do with the removal of project sync with Creative Cloud. Sorry for the frustration. I may have a workaround for you. Check out this link for that solution. Let us know if it works for you.

     

    Take Care,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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