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How do I extract hidden project files from my iPad?

New Here ,
Jun 09, 2024 Jun 09, 2024

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I was working on a video on my iPad a while back, and my iPad offloaded the app. After re signing back inmy project has disappeared, and is nowhere to be found, but the data files are still saved to my iPad as there is 17.03GB of data still in the app when looking in my storage. Is there a way to extract thhe files onto my PC?

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Error or problem , Export , Mobile version

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correct answers 1 Pinned Reply

Adobe Employee , Jun 10, 2024 Jun 10, 2024

Hi @Harvey37935537yhnl,

I'm glad to hear from you. I read about your Rush problem. I see some of the same behavior on my iPhone. It has to do with the removal of project sync with Creative Cloud. Sorry for the frustration. I may have a workaround for you. Check out this link for that solution. Let us know if it works for you.

 

Take Care,
Kevin

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Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

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Hi @Harvey37935537yhnl,

I'm glad to hear from you. I read about your Rush problem. I see some of the same behavior on my iPhone. It has to do with the removal of project sync with Creative Cloud. Sorry for the frustration. I may have a workaround for you. Check out this link for that solution. Let us know if it works for you.

 

Take Care,
Kevin

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