rosemarier17654567

Participant

Question

Premiere Rush crashing

Forum|Forum|5 years ago
May 25, 2020
4 replies
914 views

My Premiere Rush worked fine and I have been able to create a video with it and export it with "Share" function. But now when I go to the share, the program just freezes. Nothing helps. I can close the window and start again, but I always get the same problem.

This topic has been closed for replies.

Adobe Employee

Hi all,

There is a known issue n export with certain system configurations. We're working on getting a new version out as soon as possible. In the meantime, you can rollback to the previous version 1.5.8 or download our beta version (see details here https://theblog.adobe.com/introducing-public-beta/)

Please let us know if you continue to encounter any issues.

Best,

Peter

Participant

Thank you, I had the same problem with Rush but now with the version 1.5.8 works very well!

Participating Frequently

Having the same issue with the new update, i go to shate tab and the app just freezes. i had to reinstall the previous version for it to work!

Also, getting an error when compling the video with the new version.

NEED A FIX!

Participant

Same issue here,

Component H.264 Exporter
Selector 9
Error Code 3

Windows 10 with loads of storage, won't save to youtube etc either

Participant

After a bit of searching the FIX is reload the previous or older version.

This has worked for me

Legend

What device are you editing on and what operating system?

How much free space is left on this device?

rosemarier17654567Author

Participant

It's a laptop with Windows 10. Do you need more information? Free space is 172 GB.

rosemarier17654567Author

Participant

Hi, I'm still waiting. Do you have any more help you can offer?