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Participant
May 25, 2020
Question

Premiere Rush crashing

  • May 25, 2020
  • 4 replies
  • 914 views

My Premiere Rush worked fine and I have been able to create a video with it and export it with "Share" function. But now when I go to the share, the program just freezes. Nothing helps. I can close the window and start again, but I always get the same problem.

This topic has been closed for replies.

4 replies

petergaraway
Adobe Employee
Adobe Employee
June 2, 2020

Hi all,

 

There is a known issue n export with certain system configurations. We're working on getting a new version out as soon as possible. In the meantime, you can rollback to the previous version 1.5.8 or download our beta version (see details here https://theblog.adobe.com/introducing-public-beta/)

 

Please let us know if you continue to encounter any issues. 

 

Best, 

 

Peter

Participant
June 3, 2020

Thank you, I had the same problem with Rush but now with the version 1.5.8 works very well!

Participating Frequently
May 25, 2020

Having the same issue with the new update, i go to shate tab and the app just freezes. i had to reinstall the previous version for it to work! 

 

Also, getting an error when compling the video with the new version.

 

NEED A FIX!

indigopaul
Participant
May 25, 2020

Same issue here, 

  • Component H.264 Exporter
  • Selector 9
  • Error Code 3

Windows 10 with loads of storage, won't save to youtube etc either

indigopaul
Participant
May 25, 2020

After a bit of searching the FIX is reload the previous or older version.

This has worked for me

Legend
May 25, 2020

What device are you editing on and what operating system?

 

How much free space is left on this device?

Participant
May 26, 2020

It's a laptop with Windows 10. Do you need more information? Free space is 172 GB.

Participant
May 28, 2020

Hi, I'm still waiting. Do you have any more help you can offer?