Premiere Rush Crashing

Forum|Forum|9 months ago
April 10, 2025
2 replies
630 views

I have a newer Lenovo ThinkPad. And the first time i go to open Premiere Rush it crashes. I have gone through several tries to fix based on information found in forum with no luck. I found where this was an issues but not sure there ever was resolution. Can anyone update?

Correct answer Kevin-Monahan

Hi @good_face2591,

I got your note. Does this computer have the Ultra CPUs? If so, those are not supported in Rush. Let me know.

Thanks,
Kevin

Kevin-Monahan

Correct answer

Community Manager

Hi @good_face2591,

I got your note. Does this computer have the Ultra CPUs? If so, those are not supported in Rush. Let me know.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

G

good_face2591Author

Participant

Yes Ultra 7 155H 1.4 GHz.

Is Adobe working to support this CPU or am i just out of luck.

Kevin-Monahan

Community Manager

Unfortunately, I do not know. Sorry about that. I hope the product team makes an announcement about this soon.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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