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Magoriiiiiii
Participant
December 20, 2024
Answered

Problems with Premiere Rush crashing while exporting

  • December 20, 2024
  • 2 replies
  • 1123 views

I am using Rush on Windows. Before this I have never had these kinds of problems but suddenly Rush keeps crashing when I try to export a video. It always happens when the rendering is almost done and  then I am left with two seperate exported files: one AAC and the other M4V. My Rush is up to date and I tried loging out, restarting my computer then loging back in but the results are still the same. The video is only little over 3 minutes long and i have exported much longer ones before.

    Correct answer matthew_4633

    Same problem.  Crashes when rendering.  Changing the exported file location to Desktop fixed it on my program.  Was rendering to local drive file, but changing location to Desktop worked (?)

    2 replies

    M
    matthew_4633Correct answer
    Participant
    January 12, 2025

    Same problem.  Crashes when rendering.  Changing the exported file location to Desktop fixed it on my program.  Was rendering to local drive file, but changing location to Desktop worked (?)

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      January 12, 2025

      Thanks for the solution.

       

      Kevin

       

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      olivern70873949
      olivern70873949
      Participating Frequently
      January 16, 2025

      Hi Kevin, 

      can you help?

      I have the same issue when using Windows. The render nearly finishes and Adobe Rush closes and I'm left with an unusable file. I am not using audio, the video is only 7 seconds long comprising of 3 images. I have tried closing and restarting the program, restarting my computer, and starting a new project, every time Rush crashes. Please advise

       

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      December 21, 2024

      Hi @Magoriiiiiii,

      Thanks for the question. Welcome to the forum. What happens if you let these files rest for a few minutes? I have seen this before where the audio and video files are still being joined into a single file. Give it some time after the export, and then report back and we'll continue troubleshooting.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      olivern70873949
      olivern70873949
      Participating Frequently
      January 16, 2025

      I have the same issue when using Windows. The render nearly finishes and Adobe Rush closes and I'm left with an unusable file. I am not using audio, the video is only 7 seconds long comprising of 3 images. I have tried closing and restarting the program, restarting my computer, and starting a new project, every time Rush crashes. Please advise

       

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      January 18, 2025

      Thank you for your reply, I have tried saving to various locations but once the render bar his 20 seconds left the program just closes


      Are there any effects in that location? Try removing those. If that doesn't work, try removing a clip at that location. It may be some kind of corruption with your media or render file. Hope we can help you @olivern70873949!

       

      Cheers,
      Kevin

       

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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