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Jacksmagicshirt
New Participant
December 9, 2019
Answered

Unable to render successfully in Rush

  • December 9, 2019
  • 20 replies
  • 22674 views

Every time I try to export, I nearly immediately get an error that reads "unable to render successfully" and nothing else. How do I fix this? I've already tried power cycling the app and the phone.

 

Title edited by mod

    Correct answer Laura24905526dy1l

    I also got mine to finally work by shutting down all other apps on my iPad, restarting, locking each section, and waiting for it all to run smoothly on the preview before exporting. THANK YOU ALL!! My end of year sideshow for my elementary class of the last two years was stuck on my iPad, but I'll finally be able to share it with families now. Thank you! ❤️ 

    20 replies

    D
    dillon_9498
    New Participant
    May 22, 2025

    After a long phone call with Adobe, I found that updating my iPad to the most recent IoS and then having airplane mode on while attempting to render finally allowed me to render. 

    M
    Micah372188812grr
    New Participant
    May 6, 2024

    I had this problem, and I found that removing the pan and zoom feature on my video helped it export! ^^

    Wagdi Abo El-lil
    Wagdi Abo El-lil
    New Participant
    August 19, 2023
    And finally I found a solution!
        May the peace, blessings, and mercy of ALLAH be upon you ALL.

    I've tried all the solutions ALLLLL OFFFF ITTTTT! It dosen't work!!! And finally I found a solutiom!
    STEPS...
    1: Duplicat the project.
    2: In the new one DELETE half of the project OR until you get 90 secondes.
    3: Try to render.. it will work..     hopefully.

    4: Duplicat the Oiginal project again.
    5: In the new Project DELETE the first 90s You renderd the first time.
    6: Keep the next 90s and render.
    7: repeat those steps untill finish your video.
    Finally... Collect ALL videos you renderd in RUSH And render them.

    I hope it works for you..🖤

    F
    Flame Hel
    New Participant
    May 29, 2023

    I ran into this problem, none of the suggested solutions worked. I duplicated the project and rendering the duplicate project worked.

      J
      jane29806933m7t3
      New Participant
      May 9, 2023

      This is ridiculous. I have a 2022 IPad Pro. No other apps opening, over 40gb of free space, all timelines locked, re-download several times, fully synced to cloud, danced around and did the hokey-pokey and this thing STILL will not render my video. I have successfully completed dozens of projects through Adobe Rush with no issues until these last two projects. Several precious projects were higher quality and far more complex, too. So, I'm starting to wonder I spend my money on something that cannot do a simple task.

      anissa_thompson
      anissa_thompson
      Community Expert
      May 9, 2023

      Of course I have to ask the obligatory "Did you run an update? Did you sign out of Adobe and back in again?" questions, because in the majority of cases, these are the fix. 


      If you're still experiencing the same issue, do a quick test: try exporting out the Sample project that came with the app. If it exports fully, you may be looking at 2 causes for your own project not rendering: 

      • Something is corrupt/not working properly with a Graphic/Title/Overlay in your project - try removing or replacing with another version to see if it makes a difference.
      • Something is corrupt/not working properly with your source video, audio, or graphic content - Make sure your source content is .mp4, .mov, or other supported video format; if not, you might need to "preflight" your video using Adobe Media Encoder or Handbrake.fr (easy to use). 


      Let us know if this does the trick!

      Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat
        _
        ___nick___
        New Participant
        February 17, 2023

        Hello all, I have faced the same problems as many of you. I've been frustrated for hours straight trying to render my video. When I ran out of ideas, I stopped and thought: "What else is there in this app that could cause this problem to happen?". So I remembered that Rush has an asset manager, I added some other audio and photos that I ended up not using in the video. So I immediately thought that this may have kept Rush from rendering. Then I removed everything that I wasn't using in the video. For my surprise, this solved my issue! This was my last attempt to make it work and it indeed worked.

         

         

          L
          Larry2583672859j7
          Participating Frequently
          October 23, 2022

          We are on an iPad and tried everything on this page regarding password resets updated drivers locking audio and video to no avail. We disabled pan and zoom feature we were using and that did the trick

          M
          markbchamp
          New Participant
          February 5, 2023

          Also on iPad, also checked the passwords, locking. Taking off the pan and zoom features worked, but only after I had a glitch free preview play of the video in the editing screen. Thank you!

          L
          Laura24905526dy1lCorrect answer
          New Participant
          June 18, 2022

          I also got mine to finally work by shutting down all other apps on my iPad, restarting, locking each section, and waiting for it all to run smoothly on the preview before exporting. THANK YOU ALL!! My end of year sideshow for my elementary class of the last two years was stuck on my iPad, but I'll finally be able to share it with families now. Thank you! ❤️ 

            KShinabery212
            KShinabery212
            Community Expert
            May 23, 2022

            Was there "time code" in the error message?  Usually when I get an error it gives a time code.  Then I have to look what is happening right at that point.  Most often it means I have to slightly move the graphic or video in that moment a smidge to the right or left and then back.  Not sure why this happens.  But something I noticed. 

            B
            Baconrose24558951n16q
            New Participant
            May 23, 2022
            There was no time code. I had pan and zoom transitions throughout. I
            deleted them all and it exported.
            KShinabery212
            KShinabery212
            Community Expert
            May 23, 2022

            Were you editing on your phone or on computer?

            E
            ELAM24257077zepi
            New Participant
            April 29, 2022

            Solved it! 
            Lock all of the clips and audios (just open the rows, and click the lock button) and it works!

            B
            Baconrose24558951n16q
            New Participant
            May 23, 2022

            This did not work for me. I have locked rows, updated iPad, checked storage, changed fonts, removed all text, reset password, rebooted iPad, duplicated project, same error within first 2% of export. Any suggestions?

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