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Participant
December 18, 2012
질문

A specific topic will not render with any search criteria.

  • December 18, 2012
  • 1 답변
  • 324 조회

I have two similar topics that no matter what i put in for seach criteria they will not be listed in the results. I've tried the following.

  • Re-importing the .doc
  • Re-creating and Re-importing the .doc
  • Confirmed that the file name and title have no special characters
  • Confirmed that the option to eliminate the topic from search is not selected in the topic properties

I am able to search for the topic locally after generating but I am unable to search for the topic after publishing on the server.

I am running Robohelp 9 on a Robohelp 8 server.

이 주제는 답변이 닫혔습니다.

1 답변

Peter Grainge
Community Expert
Community Expert
December 19, 2012

You have checked the new topics survived the journey to the survive.

I'll leave Colum to comment on whether it is a Rh9 / Rh8 Server issue.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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RoboColum_n_
Legend
December 19, 2012

There are a couple of additional things to check:

  • Check that you have the <context>_server.properties file on the server has the "reindex = true" setting - the default is to set this to false.
  • Clear your browser cache.

It would also be worthwhile knowing if this has only just started happening after you have made some updates and republished your data.