Skip to main content
julia_tw
julia_tw
Participant
September 21, 2016
Question

Does Robohelp use ActiveX controls in Responsive HTML?

  • September 21, 2016
  • 1 reply
  • 1860 views

RoboHelp 2015, output  Responsive HTML5.

When I open the help in Internet Explorer, IE says

If I allow blocked content, everything is fine. If I don't, the help won't open.

But I didn't include any ActiveX controls. Is IE referring to all the javascript files? Or is RoboHelp including some ActiveX controls?

Thank you.

Julia

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
September 21, 2016

Notice the message says: scripts or ActiveX controls. It's because of the javascript files. Additionally, the message only appears if you double-click and open a Responsive HTML5 output from your local hard drive. Once you place the content where it is supposed to live, out on a web server, and users access it from there, there should be no message and things should just work.

Cheers... Rick

debrah76718398
debrah76718398
Known Participant
February 8, 2017

Hi Rick,

My problem when I open the help in IE it should popup a small window below the page for Active X control and then hitting block content and it shows the layout (navigation side bar), but it has been sometimes that I do not getting this window. Do you know why is that?

Thanks,

Captiv8r
Captiv8r
Legend
February 9, 2017

The context sensitive help (CSH) call opens up the destination topic in a "headless" browser frame. If the WebHelp recipe has it enabled, you usually get a "Show" link at the top of the topic to expose the TOC, Index, Glossary, etc. in a left pane. If you want it to always open the index page of the help in a browser, then you need to change the way the software is calling it to point to that "full" index page.


I think the first post indicated that WebHelp isn't being used here. It's apparently Responsive HTML 5.

I'm unsure if Responsive HTML 5 behaves the same way, but with WebHelp you are able to use the WebHelp API (basically a JavaScript file) for CSH. And the API allows for pointing to a specific window that has been defined for use with it. That window can be configured for a single pane where only the topic content shows or a Two pane, where you get the full TOC along with the topic.

I'm not sure if this carries over into Responsive HTML 5 because the WebHelp output deals with framesets, which are not available in that Responsive world.

Perhaps Willam van Weelden​ is best equipped to offer insight on this aspect.

Cheers... Rick

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices