Generate Time for RoboHelp 2020 Takes a Long Time

[Paul-Hanson]

RoboHelp 2020.746

I started the generate process yesterday morning and it has been running non-stop. I have a "Processing reference [filename]" window that occasionally changes to a different filename so I would think that the process is actually doing something. Does anyone know if there is a log file being created during the generate process that I could use to find out if the Generate process is actually doing something or if I should kill the generate process?

[Peter Grainge]

Hi Paul

There should be three parts to the build.

It's likely to be a project problem but first please try the old trick of generating one of the samples that you will find in Documents > My RoboHelp Projects.

Try right clicking the preset for the log file but I think it is only generated when and if the generation gives up the ghost.

Project and generation folders on a local drive?

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Paul-Hanson]

This project had to be moved from my local c:\ drive due to space issues with my c:\ drive. I will see what I can do to free up C:\ drive space, move the project back to the C:\ and see what happens. When I was doing my research prior to posting, I re-read this post in the forums, which made me think I wouldn't have any issues with having the project on a network drive: https://community.adobe.com/t5/robohelp-discussions/robohelp-project-saved-to-shared-network-drive/t...

[Peter Grainge]

Try the sample project first. If that is slow, it's indicative of your network being the issue. Whilst projects can be on a network drive, Adobe do qualify that with "depending on the speed of the network".

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.