In RoboHelp,we can't able to input japanese character in search box while english is able to type?

Forum|Forum|14 years ago
August 10, 2011
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Hi

Our Application having multilanguage support(Localization) which using adobe RoboHelp

we can't able to input japanese character in search box while english is able to type and get result.please help us if anybody having knowledge for these issue.

Thanks,

Sunil

HTML

이 주제는 답변이 닫혔습니다.

SunilRana_Gateway작성자

Inspiring

Hi Anybody,

Our Application developed in Adobe Air with multiple language support ,When user click on help menu, It will Open Adobe AIR's Window component which Render Adobe RoboHelp 8 's xyz.html file which shows Help detail.

In Help Window there is search functionality , When user login with english language , user can able to type english keyword in search box while in Japanese language, user cannot able to type Japanese keyword.

Also,When user login in japanese language then user also set it's region language japanese from Control panel of Window XP.

But I User cannot able to type in Seach box in help window which having . html Adobe RoboHelp File. This is whole story.

Please Reply if anybody can have good answer. i am waiting for that.

Thanks,

Sunil

Peter Grainge

Community Expert

Sunil

I don't understand why you have reposted your question. Colum asked some questions but you have not responded to them.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Peter Grainge

Community Expert

Hi peter,

Because he is not geting my point of view.

Thanks

Sunil

If that is what you think you should explain how Colum's answer has not helped. If you believe a question has not been understood it clearly needs to be asked in a different way, repeating it is not going to achieve anything.

In my first post I asked what version of RoboHelp you were using and what output. You only gave the version and not the output, you did not give that until Colum asked again.

Your subsequent posts are not clear.

Is this one help file that has topics in multiple languages?
Is it multiple help files each in a different language?
Is the login when logging in to the PC or have your developers created some login to the help?

Making the problem clear may help. I cannot say it will as this is a new problem.

If it was not understood first time, repeating it does not make it any clearer. You have to help the forum supporters help you.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.