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Inspiring
May 22, 2013
해결됨

RH10. How to make Home button on toolbar and Home link in 'breadcrumbs' area go to the same location

  • May 22, 2013
  • 1 답변
  • 1619 조회

(I don't know what's wrong with the editor these days. Only choice is HTML with tags or this editor that suddenly decided to put my text in italics and won't let me remove it! Previously it wouldn't let me create line breaks. )

I'm using: RoboHelp 10, WebHelp Pro Single Source Layouts (though not using RoboHelp Server).

I've got five SSLs, each with their own unique Table of Contents. The TOC for each licensed module includes the Core Help topics.

  • Core Help
  • Help for licensed module 1
  • Help for licensed module 2
  • Help for licensed module 3
  • Help for licensed module 4

The default topic for the Core Help is "Introduction.htm". The default topic for each licensed module is the introductory topic for that module.

In the Core Help, clicking the Home button on the toolbar opens "Introduction.htm". Clicking the Home link in the breadcrumbs area, e.g. "Home > Managing Data Sources > Creating a Database", also opens "Introduction.htm".

In a licensed module, clicking the Home button on the toolbar opens "Introduction.htm". BUT, clicking the Home link in the breadcrumbs area, e.g. "Home > Loss Analysis, opens  the introductory topic for the licensed module. Our QA group has filed a bug against this behavior. They feel that clicking the Home button and clicking the Home link should take you to the same place.

All the modules use a common window with a Two Pane view and all the WebHelp Pro buttons, including "Home (Skin: NGP Help)" selected.

They also use a common skin. The properties for the Home button are:  Item Name and Text = "Home". The button links to "Introduction.htm", with a dependency of "Release\Core\Introduction.htm".

Is there an easy way to achieve the results desired by QA, where clicking Home always opens "Introduction.htm", while opening the licensed Help always opens to the introductory topic for the module? Disclaimer: I don't know how to script, if that's a possible solution.

Thank you.


Carol

이 주제는 답변이 닫혔습니다.
최고의 답변: Captiv8r

LOL, "All that said, the WebHelp Pro has been working pretty well without RH Server."

And yet, here you are asking about resolving an issue, no?

I'm thinking you should serously investigate switching to regular WebHelp. Especially since you are reporting issues with the behavior of the toolbar buttons and behavior of the breadcrumbs.

The reason is that RoboHelp Server manages some of that aspect when you publish content there. So I'm not surprised to see you report inconsistent behavior with the different "modules". I'm guessing this is a "merged" setup?

Cheers... Rick

1 답변

Captiv8r
Legend
May 22, 2013

Carol, why are you using WebHelp Pro if you aren't using RoboHelp Server? You know the output from that doesn't work well in a basic web browser and is coded specifically to work in conjunction with the RoboHelp Server software, right?

AIR-Chayah작성자
Inspiring
May 22, 2013

Thanks for your quick reply.

I do know that, and had hoped to move over to WebHelp with the next major release. But they inserted another ‘minor’ release and with the time constraints and the switch to a new computer and to RoboHelp 10 we decided not to risk problems by switching to WebHelp.

In addition, the switch requires some research on my part (for which I don’t currently have time ☹) and might require changes to how the Help is connected to the applications.

All that said, the WebHelp Pro has been working pretty well without RH Server.

Jeff_Coatsworth
Community Expert
Community Expert
May 23, 2013

LOL, that's true, Jeff! Only if RoboHelp Server were being (actually) used would the calls be different because I believe one has to specifially call topics a certain way. (I think)

Back to my hidey hole... Rick


Colum can probably confirm/deny our assumptions on this one ;>)