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Robohelp-9 want to install on another machin

Community Beginner ,
Nov 01, 2017 Nov 01, 2017

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Hi,

I am Nikhil and having Robo-Help (version 9) on machine. which is license version.

Now I want to un-install from my machine and installed it on another developer machine.

could you please help me how i can proceed ?

currently we have license version But don't know license key and we want to install it on another machine urgently.

Please send me how I can installed my license version Robo-Help on another machine.

/Nikhiil

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Community Expert ,
Nov 01, 2017 Nov 01, 2017

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You'll need the serial number that came with the copy of RH9 - it may be accessible through the Adobe ID of the person who registered the product or through the Adobe Licensing website if it was a volume license. Once you have that and the installation media, you can deactivate RH9 on the old machine and install and activate on the new one.

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Community Expert ,
Nov 01, 2017 Nov 01, 2017

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If you cannot find the serial number, Support may still be able to help if you can track down proof of purchase. Also RoboHelp 9 required activation in a different way to the current versions. I believe Adobe may have a workaround for that. Good luck.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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RoboHelp Documentation
Download Adobe RoboHelp