I installed RoboHelp to assist a colleague, but on starting I just see this white screen:
I can't do anything with the app without closing this blank panel, and if I do that the app closes. The only useful-looking log (please find attached) that I could find was this:
I know there's a known issue with the installer but that went without a hitch, and this seems to be something else.
I've also tried launching as an admin user with no success.
This looks to be the same issue as in https://community.adobe.com/t5/robohelp-discussions/white-window-at-startup-after-trial-installation...
I'll see what I can find out but I won't get an answer until tomorrow.
See www.grainge.org for free Authoring and RoboHelp Information
Does look like the same issue.
As far as I know a license has been assigned to me, but any info you can dig up would be helpful
The issue is resolved now - please check try it out.
Sincere apologies for the inconvenience caused to everyone.