Adobe Spark Not Saving

Question

Hi Everyone,I am trying to save a YouTube thumbnail in Spark. The screen shows a continually rotating "Saving Your Post" window. It's been going like this for some time. The same thing happened last night and I lost my entire project. Is there any way to save my project?

John T Smith · Accepted Answer

Spark support is at https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles
-also https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1
-also https://fonts.adobe.com/collections/spark-font-pack
-also https://blog.adobespark.com/2019/06/10/stand-out-with-sparks-new-premium-templates/

Ko.Maruyama · Answer

The work that you've created automatically saves to your creative cloud account. You can check by going back to the home pages of express (spark) and viewing the projects. It's a good idea to sync to the cloud to store your projects/data. You can access them from other devices as well.

When publishing a project, make sure to stay on the page while it's creating the published work.

Depending on the size yof your video and speed of your connection, it can take some time to upload.

I recommend doing a really short test to make sure it is linking to the correct YouTube account and can publish something (even 1-2 seconds) long.

Even if your published output fails, your project should still show up on your home page under the "Projects" tab (button).

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