Participant

Could not load libraries.

Forum|Forum|1 year ago
July 16, 2024
6 replies
715 views

Adobe Stock won't load the library and won't save stocks to the library. It was fine yesterday, but today, when I clicked "Save to library", nothing happened. And when I tried to access the library, I got an error message: "We couldn’t load your libraries. Try again by viewing all libraries."

Libraries

Community Manager

Community Manager

Hello @JJFaery and @System5E81, are you still experiensing this issue? If thats the case, are you experiencing the issue with your personal profile, team's profile, or both?

Community Expert

Community Expert

Did you try with a different browser to save something to the library from stock?

ABAMBO | Hard- and Software Engineer | Photographer

Participant

Yes, I can access this link. And the issue is defintely Adobe Stock!

Community Expert

Community Expert

I merged your report with a prior report of the same issue. Please check this: https://community.adobe.com/t5/stock-bugs/could-not-load-libraries/idc-p/14742237#M1775

ABAMBO | Hard- and Software Engineer | Photographer

Participant

error message could not retrieve libary items in adobe stock

Community Expert

Community Expert

Check this link: https://assets.adobe.com/libraries

If you can't access this link, the issue is not Adobe stock.

ABAMBO | Hard- and Software Engineer | Photographer