error processing your request

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Hi, when I go to license/download anything from stock using my credits I get an error message. I'm able to get free ones, but not anything that costs credits. I've tried the suggested work arounds and no luck.

E

EvilBug1

Adobe Employee

Hello @Danielle3326857011gz This issue is fixed on server. Thank you very much for the patience.

-EB

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Liza5C0C

Participating Frequently

Same issue as https://community.adobe.com/t5/stock-bugs/hello-i-keep-getting-the-message-quot-there-was-an-error-processing-your-request-quot/idi-p/14199681

Reposting: Apologize for the inconvenience of not being able to download. We have reported this issue to the appopriate team and will keep you updated once the issue is resolved.

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Abambo

Community Expert

So, if I understand you well, you are able to licence the free assets, but you get an error, when you licence asstes that are not free. What plan do you have? (Individual, Teams or Enterprise, Creative Cloud Pro...)

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ABAMBO | Hard- and Software Engineer | Photographer

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