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Hello! I keep getting the message: "There was an error processing your request"

New Here ,
Oct 31, 2023 Oct 31, 2023

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Hello! I keep getting the message: "There was an error processing your request" when I try to download something from adobe stock images 

Bug Unresolved
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2 Comments
Community Expert ,
Oct 31, 2023 Oct 31, 2023

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Check my answer here: https://community.adobe.com/t5/stock-bugs/error-processing-your-request/idc-p/14200015#M884

Can you licence free asset?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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Hello @Geraldine-Christina5F8A, apologize for the inconvenience of not being able to download. We have reported this issue to the appopriate team and will keep you updated once the issue is resolved. 

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