Hello! I keep getting the message: "There was an error processing your request"

[Geraldine-Christina5F8A]

Hello! I keep getting the message: "There was an error processing your request" when I try to download something from adobe stock images 

[Abambo]

Check my answer here: https://community.adobe.com/t5/stock-bugs/error-processing-your-request/idc-p/14200015#M884

Can you licence free asset?

[Liza5C0C]

Hello @Geraldine-Christina5F8A, apologize for the inconvenience of not being able to download. We have reported this issue to the appopriate team and will keep you updated once the issue is resolved.