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Imagen defectuosa

Community Beginner ,
Aug 30, 2023 Aug 30, 2023

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Hola, me descarge una foto, en concreto la imagen 572971492, y al imprimir en gran formato me he dado cuenta que en la parte inferior se observan unos recuadros que hacen la foto inservible, deseo que se me abone la dicha imagen y expresar mi queja al servicio tecnico que no supo resolverme el problema cuando llamé, me parece fatal que una empresa como Adobe te haga perder tiempo para el reclamo de una simple foto defectuosa. 

Bug Fixed
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Asset Quality

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correct answers 1 Pinned Reply

Adobe Employee , Sep 20, 2023 Sep 20, 2023

Internal review is complete, asset will remain online for now.

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3 Comments
Community Expert ,
Aug 30, 2023 Aug 30, 2023

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Let's call in @Contributor1 to check the asset. Sorry for the problem. 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Aug 31, 2023 Aug 31, 2023

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Hello @Jesús22859798ta5k, I see the issue you're referencing and I've refunded your credit. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

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Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

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Internal review is complete, asset will remain online for now.

Status Fixed

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