Licensed image downloaded does not match preview in adobe stock

[EUVM]

Bought image AdobeStock_435664363 but the image downloaded does not match the preview and it's not what I want. Can you please help?

Thanks

[daniellei4510]

@Contributor1 can probably look into this for you.

[EUVM]

Thank you

[EUVM]

Thank you

Eugenia Masllorens

Senior Graphic Designer

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[Abambo]

You will need to select a different asset. @Contributor1 can only refund your credit and get the asset deleted from the database. Sorry for that.

[Contributor1]

Hello @EUVM, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

[EUVM]

Thank you