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Poor quality images AdobeStock_650215559

New Here ,
Jul 04, 2024 Jul 04, 2024

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I purchased this image as JPEG and vector and the quality is really bad.

I thought it might have just been the preview that was bad but when I downloaded the high res, it was equally bad.

AdobeStock_650215559

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correct answers 1 Pinned Reply

Adobe Employee , Jul 07, 2024 Jul 07, 2024

Hello @gordono69625009, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Community Expert ,
Jul 06, 2024 Jul 06, 2024

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I can confirm this:

Abambo_0-1720302403308.png

This is an autotraced image, and it is not of a really great quality.

 

I suppose that @Contributor1 will chime in and will refund your lost credit. You will need to check a different asset.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jul 07, 2024 Jul 07, 2024

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Hello @gordono69625009, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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