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Template not matching the preview on site

New Here ,
Mar 15, 2024 Mar 15, 2024

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I don't know how to link this specific Template that I bought but I am not getting what I asked for.
The template is a pitch deck in landscape format when I download it appears as a CV in a horizontal format, just a totally different file. Can anyone help?

The file name is: AdobeStock_524117440


Pitch Deck Layout

FILE TYPE
INDT
FILE SIZE
2.52 MB
USE WITH
InDesign
LICENSE TYPE
Enhanced
Template details:
  • 1920 x 1080 px
  • RGB
  • 18 pages
  • Sample text is for display only and may not be included in the end use - add your own text or images
  • Photos or design elements shown in the preview are for display only and are not included in the downloaded file
InDesign Template (1 Plan credit) (Licensed)
Bug Acknowledged
TOPICS
Asset Quality , Download , Libraries , License History , Licensing Regret

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correct answers 1 Pinned Reply

Adobe Employee , Mar 15, 2024 Mar 15, 2024

Hello @Pétur Már361081657c1a, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the template.

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2 Comments
Community Expert ,
Mar 15, 2024 Mar 15, 2024

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The asset shows the wrong preview. @Contributor1 will check your findings, but basically, you need to choose a different template.

Abambo_0-1710540609004.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Hello @Pétur Már361081657c1a, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the template.

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