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kandhalk123
kandhalk123
Participating Frequently
March 2, 2020
Question

account blocked, please help.

  • March 2, 2020
  • 2 replies
  • 2692 views

 

 

hello, my account has been blocked today. I am here sins a year but I don't know why this happens please help me. I have contact adobe but I didn't get any response. 

    This topic has been closed for replies.

    2 replies

    T
    Test Screen Name
    Legend
    March 2, 2020

    Nevertheless you need to contact Adobe. We are just end users like you. Keep trying. You can be blocked for account issues, or for uploading many similar photos. But nothing will get you blocked quicker than ignoring a request to fix an issue (such as a watermark or missing release) and just submitting again. In this case blocking is completely automatic.

    kandhalk123
    kandhalk123Author
    Participating Frequently
    March 2, 2020

    thank you very much for reply. can my account reactivate? I think I have a title and tags issue.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 2, 2020
    This is what Adobe says of blocking one’s account:

    Why was my account blocked?
    Adobe reserves the right to block an account if the content or upload behavior is not in compliance with our Adobe Stock Contributor Agreement.


    Remedies:
    I think that Test Screen Name has given you the answer: you need to contact Adobe on this. Stock Contributor has its own help line, as described here: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html



    Abambo
    via mobile phone.
    ABAMBO | Hard- and Software Engineer | Photographer
      kandhalk123
      kandhalk123Author
      Participating Frequently
      March 2, 2020

      @MatHayward please help.

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