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kandhalk123
Participating Frequently
March 2, 2020
Question

account blocked, please help.

  • March 2, 2020
  • 2 replies
  • 2692 views

 

 

hello, my account has been blocked today. I am here sins a year but I don't know why this happens please help me. I have contact adobe but I didn't get any response. 

This topic has been closed for replies.

2 replies

Legend
March 2, 2020

Nevertheless you need to contact Adobe. We are just end users like you. Keep trying. You can be blocked for account issues, or for uploading many similar photos. But nothing will get you blocked quicker than ignoring a request to fix an issue (such as a watermark or missing release) and just submitting again. In this case blocking is completely automatic.

Legend
March 2, 2020

You need to contact Adobe and explain the situation.

WendellaBee
Adobe Employee
Adobe Employee
March 2, 2020

pleas help.


Do you have more than one Adobe ID? Because the ID you are using on the forums has no cases recorded.

EBQ

kandhalk123
Participating Frequently
March 2, 2020

@MatHayward please help.