Account deactivated due to suspicious activity for the second time.

[homeworlds]

Hello,

This is the second time Adobe Stock has deactivated my account, for no reason.
After the first deactivation, sales never recovered and they deactivated again, two weeks ago, like that time, there was a large purchase (a deliberate fraudulent attack on the account)
I can't do anything against such fraudulent attacks on my account, because of which Adobe blocks my account.
I don't understand Adobe's actions, because they see who is buying and from where.

Solved: Account deactivated due to suspicious activity. - Adobe Product Community - 15233377

Best regards, homeworlds.

[default4pd224acndl6]

I have the same... They block accounts if your earnings starts to grow... 
Acussing us to do fraud sales... Any acussation should be proven if not, land in court. 
I`m waiting for the details from adobe of this accusation "You violated the terms of the Contributor Agreement by artificially inflating sales of your content." If they won`t present evidence for such actions, this case will land in the place it should land.

My case answer form adobe:

We have reviewed your request to review our decision to close your account. At this time, we have decided not to reinstate your account due to ongoing violation of our Terms.

This email is to notify you that we are terminating your Adobe Stock Contributor account, and won’t pay out the balance in your account. You violated the terms of the Contributor Agreement by artificially inflating sales of your content.

The majority of your sales have been obtained through irregular activities that violate the Terms of Use.

We audit contributor accounts and the increase of your downloads doesn’t align with normal sales pattern.

[homeworlds]

I read on the forums that Adobe Stock Contribution deactivates a lot of accounts after large sales, Adobe Stock takes the money from large sales for itself, this is suspicious because Adobe Stock is engaged in sales, not the author. Who makes these large purchases? Why does Adobe block an account and take the money for itself?

[default4pd224acndl6]

I lost 2 years uploading content... I`m waiting for their answer with evidence of fraudlent activity made by me... So yes... It`s gonna be kinda intresting story. I just uploaded content 🙂 Let`s see how it goes. You should do the same... They need to prove you`re guilty not the "You sold more than before", that`s not evidence of fraud.

[Jill_C]

Such assumptions make NO sense whatsoever. Adobe earns $2 for $1 that a Contributor makes, so why would they want to shut down productive accounts arbitrarily? Just think about that for a minute...

[default4pd224acndl6]

They started tbeir own Ai...

And searching for reasons to blick accounts that sell ai content. Sounds reasonable? 🙂

Anyway.. Looking forward to see the detailed proof from adobe 🙂

[Jill_C · Accepted solution]

So if they start selling their own line of cameras, you think they're going to start blocking accounts from photographers? Think this through...

[Abambo]

Locking this unproductive discussion. There is nothing that this community of peers can do for you. You need to fight this out with Adobe contributor support. Conspiracy theories won't help. 

BTW: the suspicious sales issue is older than any generative AI stock asset in the database.

[Abambo]

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.