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baronizan
baronizan
Participant
September 30, 2023
해결됨

Account suspended... Images stealed by other account!

  • September 30, 2023
  • 2 답변들
  • 5046 조회

While my account with 60.000 photos and 30.000 illustrations is suspended since August for ai issue... I have just found another account selling my images.

I wonder how adobe can make it possibile... No control on uploaded images by other people??
I asked to contributor email and contact ed adobe on website for immediate action and i get no reply. Should i start an immediate legali action? Is there a legal department of adobe to address to? 
    이 주제는 답변이 닫혔습니다.
    최고의 답변: daniellei4510

    I would start here:

     

    https://helpx.adobe.com/stock/contributor/help/how-to-report-suspected-misuse-of-your-intellectual-property.html

     

    But I'm sure others will have some recommendations as to what other steps you might take. Are ALL of these images yours? This is just wrong on so many levels.

    2 답변

    Mixcity
    Mixcity
    Known Participant
    October 5, 2023

    What a terrible and stressful situation to find yourself in! I can't help, but I sincerely feel for you. I hope you find a resolution very soon. Best of luck! 

      daniellei4510
      Community Expert
      daniellei4510Community Expert답변
      Community Expert
      September 30, 2023

      I would start here:

       

      https://helpx.adobe.com/stock/contributor/help/how-to-report-suspected-misuse-of-your-intellectual-property.html

       

      But I'm sure others will have some recommendations as to what other steps you might take. Are ALL of these images yours? This is just wrong on so many levels.

      Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
      baronizan
      baronizan작성자
      Participant
      September 30, 2023

      Thanks. All images in the linked account are mine. I have nef files in my computer. I can provide to adobe. I wonder why adobe did not check when other account uploaded them. So i am as king about legal action. I think adobe is responsable of that but they dont reply to my emails. I opened this thread and i hope that some moderators can help me. 

      A
      Andrea Izzotti Photo
      Participating Frequently
      October 4, 2023

      You were provided the solution by @Abambo on 9/30 which is a Saturday, so if you sent an email at that time, it was a weekend. That means that yesterday, Monday, was the first working day tor Adobe to consider your request. Be patient.


      The more i follow the advice of the moderators the more Adobe seems to not understand the situation...

      I just got an email i transcribe here

      Why should i do that? (i obviously did already after receiving the email)

      I wrote i formal request i attach here i am very surprised how adobe does not care of this problem.

      I ask again an immediate action by Adobe and they avoid to understand.

      Do you have a legal office to refer to with a lawyer?

       

       

       

       

      Martha J. (Adobe)

      Oct 4, 2023, 7:41 a.m. ADT

      Dear ***************
       
      Thank you for your inquiry. Please send your request directly to our Contributor Support Team.

      Please use the following contact form: https://contributor.stock.adobe.com/en/contact. 
       
      Sincerely,
      Adobe Intellectual Property Agent

       

       

       

      Andrea

      Sep 30, 2023, 7:52 a.m. ADT

      EXTERNAL: Use caution when clicking on links or opening attachments.

       

      Which Adobe service is the material you are reporting hosted on?

      Adobe Stock

      What type of report are you submitting?

      Notice of Infringement

      What is your role / who are you representing?

      Adobe Stock Contributor

      What type of issue are your reporting?

      Copyright

      Please provide specific URL(s) or Adobe Stock Asset ID(s), or the location of your content (one URL or item per line):

      		 My account [Moderator deleted private information. Please do not post private information like e-mails and phone numbers] actually suspended

      Please provide specific URL(s), or Adobe Stock Asset ID(s), or the location of the material you believe is infringing (one URL or item per line):

      		 https://stock.adobe.com/it/contributor/211507187/marilena?load_type=author&prev_url=detail

      Your Contact Information

      ***************

      By clicking on the following, I state that:

      I affirm that the information in this notice is accurate., I have a good faith belief that the use identified above is not authorized by the intellectual property holder or the law., I understand that Adobe will provide the user who uploaded the content at issue with a copy of this report.

      Please upload one file with supporting documentation (zip, pdf, docx, txt, jpeg, jpg, png, or gif; up to 5MB)

      Uploaded File

      Electronic Signature

      Ai

       

       

       

       

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