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Adobe stock takes a long time (30+) to accept my images?

Forum|Forum|2 years ago
September 27, 2023
5 답변들
2379 조회

Hello everyone,

30+ days ago uploading around images and they all appear in the in review section, it is normal that it takes so long?

[Moderator moved the thread to the correct forum]

Troubleshooting

최고의 답변: Jill_C

Read some of the other posts here in the forum, as this is a frequent topic of discussion. If you have submitted generative AI assets, you can expect to wait 2 months or longer.

daniellei4510

Community Expert

30 days is four weeks and it takes 8 weeks or longer to have assets evaluated. Many are waiting longer, but you are within the normal waiting period.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

S

Son Bizon작성자

Participating Frequently

It's been four monts and I'm still waiting 😞

J

John315713866f38

Participating Frequently

There is some weird logic in how the images are processed. I have had AI imaged reviewed within 5 days, others within 1 month, vertical video on the same day (and a sunday!), other videos still waiting a month back, AI videos waiting since 6 weeks back.

The most odd though is real photos of Iceland, uploaded early June, that are still in the queue, whilst 50+ AI images created in late June have been approved.

There is no logic it seems.

Jill_C

Community Expert

Indeed, the long-standing first-in/first-out rule seems to have been thrown out the window.... Unfortunately, there's nothing we can do except be patient.

Jill C., Forum Volunteer

The Is NoNe

Participating Frequently

I am a contributor at Adobe and 3 others bit stock markets for several years now. Adobe's review of the images takes the longest from all them. This year actually the time to review the images, has been even increased, even multiplied to what it used to be, while all the other markets are decreasing the review time significally every year.

Dreamstime approve the images most of the time instantly, as if they have always people 24/24 with shifts working. Shutterstock's time is the next fastest, 1-3 days max. Adobe's review time personally and from other people who know, has became quite unispiring. I really wish for Adobe to do something about it.

Abambo

Community Expert

Dreamstime approve the images most of the time instantly, as if they have always people 24/24 with shifts working. Shutterstock's time is the next fastest, 1-3 days max. Adobe's review time personally and from other people who know, has became quite unispiring. I really wish for Adobe to do something about it.

By @The Is NoNe

Instantly approval means probably computer checking. Shutterstock's checking is basic. They let pass many out of focus pictures and things like that. They have a responsive support, but that is not solution oriented and does not accept valid arguments. That's why I stopped submitting there. Besides the fact that the sales and the royalties are very limited.

ABAMBO | Hard- and Software Engineer | Photographer

The Is NoNe

Participating Frequently

I suppose Adobe had weighed the cost of hiring and training more Moderators vs. the revenue stream to be gained from getting the saleable assets into the database faster. My assumption is that the overall rejection rate still remains higher than for other ssset types, so it wouldn't make sense for them to hire more Moderators to just sit there all day hitting the reject button.

By @Jill_C

That makes sense. But you also have two other phenomena:

Generative AI contributors contribute more/period than standard contributors.
Despite the critics of generative AI in the Stock forum, I think that generative AI sells excellent if you have the right portfolio. Definitely, Adobe sells in all cases.

So, I'm certain that they ramped up the available moderation personal. But as said, you just can't point to someone, and tell them to moderate from now on, and different kinds of items need differently trained moderators. The moderator for video can't moderate vector graphics, and that one can't moderate generative AI…

Absolutely, to all that which has been said. Yet, the process will evolve and the time somehow will be decreased considerably. Something which all want to see, including Adobe 🙂 Which I am sure they are already working on this, it is just a matter of time (in all aspects IoI)

Jill_C

답변

Community Expert

Read some of the other posts here in the forum, as this is a frequent topic of discussion. If you have submitted generative AI assets, you can expect to wait 2 months or longer.

Jill C., Forum Volunteer

S

Son Bizon작성자

Participating Frequently

My images 3d modelling render 😞

I've never waited this long for approval before.

Jill_C

Community Expert

I understand the frustration. I'm also waiting far longer than ever before for my photographs to be reviewed... But they do eventually get reviewed and accepted, and will remain for sale for a long time, so I have no choice other than to be patient.

Jill C., Forum Volunteer

Abambo

Community Expert

Yes, that is normal. Waiting before moderation can take up to two months.

ABAMBO | Hard- and Software Engineer | Photographer

Chiara389736919

Participant

Some of mine are taking 3 months and still no answer...

Jill_C

Community Expert

Yes it's running quite slow right now. There is nothing we can do to hasten the process. Be patient.

Jill C., Forum Volunteer

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