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Deanrani04
Participant
October 21, 2021
질문

Can't find my approved photos on search result

  • October 21, 2021
  • 2 답변들
  • 671 조회

Hi, im new to this platform. Almost a week ago i submitted some photos and got accepted. But today when i tried to search them on stock.adobe website using keywords and title in turns, i cant find the images i expected. I tried different keyword combination as specific as the place name, with different browsers, with both my account signed in and still no use. Is it because of my keyword or the algorithm? i also noticed that this issue has been rolling since few years ago without clear universal solution appear to solve it. 

 

Best regards,

이 주제는 답변이 닫혔습니다.

2 답변

Nancy OShea
Community Expert
Community Expert
October 21, 2021

Can you provide an example?

 

Nancy O'Shea— Product User & Community Expert
Deanrani04
Deanrani04작성자
Participant
October 22, 2021

For example:

Pic 1 is my accepted submission 

Pic 2 is when i tried to search the keywords

Pic 3 is when i clicked on my photo id

Abambo
Community Expert
Community Expert
October 22, 2021

Change in the URL the “id” country code to “ca” and you will find your picture. Indonesia is one of the countries where Adobe needs to check entries before release. My own profile shows for Indonesia only one picture at the moment. The pictures are, however, open for sales in other regions like Canada.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
October 21, 2021

Depending on the subject matter of your image(s), it could simply mean that you have a lot of competition. I'm not sure how the search algorithm decides which images to display, but it could be that yours are way down the list. In order to satisfy yourself that your image is actually in the database, go to your dashboard and click on the image. Now you see what the Buyer sees. Note the File Number displayed directly under your image. You can also search on that file number.

Jill C., Forum Volunteer
Deanrani04
Deanrani04작성자
Participant
October 22, 2021

Hi, thanks for responding. Actually, no, i looked up all photos for the keywords i used and cannot find mine till the last page. The keyeords i used were so specific that it only showed 3 pages results...