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Anonymous
September 22, 2023
질문

Can't sign in to My adobe stock contribute account

  • September 22, 2023
  • 3 답변들
  • 2832 조회

 

Hy Adobe Stock community

   I an writing this to inform you all that I am facing a problem which is I can't Link my adobe id to my Contribute account. I tried all the Ways Emailing the Contribute support Team but no reply from them from last three days. I also talk with agents but they also can't solve. I hope in this community anyone can help so I post my problem here. . I also upload/Attached the Screenshot of that Error I am facing. I hope that Someone In the community will Solve my problem. 

Thanks 

 

    3 답변

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 22, 2023

    You may be located in a country that cannot contribute. Apart from the age condition, that is the only initial condition I could think about that makes you ineligible. Furthermore, you are ineligible when you got banned before.

     

    (BTW: don't post anything that gives too much personal info, like e-mail, phone numbers etc. That makes you vulnerable to scammers, imitating Adobe support)

    ABAMBO | Hard- and Software Engineer | Photographer
    A
    Anonymous
    September 22, 2023

    I live In Pakistan and  Adobe is fully available in Pakistan nor I am banned because this is the first account I created In Adobe 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 22, 2023

    Yes, Pakistan is not a country, where contributors are blocked from contributing.

     

    I just thought about a different valid reason to get refused: If your account is that of a corporate ID for a Teams or Enterprise subscription, you are not eligible to contribute. You then need to sign out and sign in into your personal account, or you need to create anyhow a personal account, independently of your corporate account.

     

    Furthermore, if you do not have a subscription, it may be worth creating a new Adobe ID and trying to connect that with a contributor account. If you have a subscription, you still could try the second account. But in that case, you would need to work in one account (your Adobe stuff) and upload from a different account. Works, but is less practical. It won't be possible later on to merge both accounts, so you need at that moment to take a decision in one way or another.

     

     

     

    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 22, 2023

    You reported earlier that it was because of the birthdate you entered on your account. If you're under 18, you cannot be a stock contributor.

    Jill C., Forum Volunteer
    A
    Anonymous
    September 22, 2023

    No I was Above 18 and The Birth Date In My account mentioned Correctly Here is the Screenshot

     

     

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 22, 2023

    If you have emailed Adobe you'll just have to wait for a response. No one in this forum can assist you with account issues.

    Jill C., Forum Volunteer
    A
    Anonymous
    September 22, 2023

    Here are screenshot of error in comment

     

     

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