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Can't sign in to My adobe stock contribute account

Guest
Sep 21, 2023 Sep 21, 2023

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Hy Adobe Stock community

   I an writing this to inform you all that I am facing a problem which is I can't Link my adobe id to my Contribute account. I tried all the Ways Emailing the Contribute support Team but no reply from them from last three days. I also talk with agents but they also can't solve. I hope in this community anyone can help so I post my problem here. . I also upload/Attached the Screenshot of that Error I am facing. I hope that Someone In the community will Solve my problem. 

Thanks 

 

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Contributors , Troubleshooting

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Guest
Sep 21, 2023 Sep 21, 2023

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Here are screenshot of error in comment

 

Screenshot Of Error.jpg

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Community Expert ,
Sep 21, 2023 Sep 21, 2023

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You reported earlier that it was because of the birthdate you entered on your account. If you're under 18, you cannot be a stock contributor.

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Guest
Sep 21, 2023 Sep 21, 2023

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No I was Above 18 and The Birth Date In My account mentioned Correctly Here is the Screenshot

Screenshot_20230922-065428_1.jpg

 

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Community Expert ,
Sep 21, 2023 Sep 21, 2023

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If you have emailed Adobe you'll just have to wait for a response. No one in this forum can assist you with account issues.

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Guest
Sep 21, 2023 Sep 21, 2023

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Yes And Here is also the Screenshot of mail which Email to Adobe contribute is this right email address of Adobe stock contribute 

Abambo_0-1695376390193.png

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

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Community Expert ,
Sep 21, 2023 Sep 21, 2023

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It's best to use the "contact us" link.

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Guest
Sep 21, 2023 Sep 21, 2023

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Mean? 

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Community Expert ,
Sep 21, 2023 Sep 21, 2023

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Guest
Sep 21, 2023 Sep 21, 2023

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Thanks. I hope In this Way my problem Will solved 

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Guest
Sep 21, 2023 Sep 21, 2023

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I can't go to contact page of stock contribute because I can't Sign in to account and that is the main problem. Now I think I have only one solution to wait for Email reply 

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Community Expert ,
Sep 21, 2023 Sep 21, 2023

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The contact us link is also shown on the bottom of this page.

https://helpx.adobe.com/support/stock-contributor.html

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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You may be located in a country that cannot contribute. Apart from the age condition, that is the only initial condition I could think about that makes you ineligible. Furthermore, you are ineligible when you got banned before.

 

(BTW: don't post anything that gives too much personal info, like e-mail, phone numbers etc. That makes you vulnerable to scammers, imitating Adobe support)

ABAMBO | Hard- and Software Engineer | Photographer

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Guest
Sep 22, 2023 Sep 22, 2023

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I live In Pakistan and  Adobe is fully available in Pakistan nor I am banned because this is the first account I created In Adobe 

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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Yes, Pakistan is not a country, where contributors are blocked from contributing.

 

I just thought about a different valid reason to get refused: If your account is that of a corporate ID for a Teams or Enterprise subscription, you are not eligible to contribute. You then need to sign out and sign in into your personal account, or you need to create anyhow a personal account, independently of your corporate account.

 

Furthermore, if you do not have a subscription, it may be worth creating a new Adobe ID and trying to connect that with a contributor account. If you have a subscription, you still could try the second account. But in that case, you would need to work in one account (your Adobe stuff) and upload from a different account. Works, but is less practical. It won't be possible later on to merge both accounts, so you need at that moment to take a decision in one way or another.

 

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Guest
Sep 22, 2023 Sep 22, 2023

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Ok I Will try to create a now Gmail account and then with That new Gmail account I create Adobe Account and Link it with contribute account 

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Guest
Sep 22, 2023 Sep 22, 2023

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Thanks for Replying and also for remembering me to not share information like me email etc 

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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You shared your e-mail address on your screenshot from your e-mail you sent to Adobe. A forum moderator changed that for you.

ABAMBO | Hard- and Software Engineer | Photographer

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Guest
Sep 22, 2023 Sep 22, 2023

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I think being A Adobe stock contributor is not in my Luck. I made ne Gmail account and then trying to sign up my Adobe stock contribute s account but unfortunately same error appear that Your Access is denied. But I appreciate you all to try to solve my problem 

Thanks

Adobe Stock Contribute s Community 

 

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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Sorry for that. There may be a Pakistani contributor who could guide you more. I know that there are some on Adobe stock.

ABAMBO | Hard- and Software Engineer | Photographer

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Guest
Sep 26, 2023 Sep 26, 2023

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Hy Abambo

I could not find any solution of this problem I contact adobe customer support but no reply from them I also email to adobe Contribute team but it has past 15 working days but also no reply from them. So I want to know do you know some Pakistani contributors in this community if yes then can you tag them or mentioned their name so i can contact them

Thanks 

 

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

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No, sorry. If they don't out themselves here, I do not collect that data. You could do a search here in this forum, however.

ABAMBO | Hard- and Software Engineer | Photographer

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