.eps couldn't be uploaded because it is not a valid file type

[Mrtts]

i am trying to upload my eps files as usual but today i got message says filename.eps couldn't be uploaded because it is not a valid file type.

[Jill_C]

Have you followed the upload instructions shown in this help page:

https://helpx.adobe.com/stock/contributor/help/uploading-content.html

[Mrtts]

ofcourse, i always use same method, save as eps10 and upload

[André279854225fkz]

I'm going through the same thing, I even tried looking again in the guidelines if I was doing something wrong, but it doesn't make sense because I've been following the same pattern for ages.
Are they doing some kind of maintenance or will they no longer accept eps?

[niangzi]

same here. I was trying to upload .ai file. I even tried uploading the same file I've previously uploaded successfully, those can't get through too. 

[niangzi]

just an update - i am able to upload my .ai file now, it's the same file i wasn't able to yesterday. Guess the support team was working on it. 🙂

[user4190416]

same here brother.

[Iro Art]

same to me brother 

[Mrtts]

still cannot upload eps. i tested uploading jpeg file, its fine, uploading

[Abambo]

See here: https://community.adobe.com/t5/stock-contributors-discussions/eps-couldn-t-be-uploaded-because-it-is...

[Ayaz5C51]

I have eps upload error too. Hope they will fix it soon

[ivyn]

same here! huhu

[Oleksandra29463797lft2]

same here! this problem is just with vector files. Support say nothing about this, just transfer my chat with this problem to a dedicated team and then ... silent..

[Abambo]

Chat is CUSTOMER SUPPORT not contributor support. Contributors should use the appropriate channel: Need help? (Stock Contributor Support) 

[Abambo]

I can confirm that there is indeed currently a problem with uploading vector art.

As a workaround, embed your EPS or Ai file in a ZIP container (only one vector file per ZIP, and generate a preview file as JPEG). I've tested that, and I got my asset into review.

I suppose that Adobe works to resolve the problem.

[fucsia]

Same for me! Cannot upload EPS files!

[André279854225fkz]

What will be the best file format alternative in case they can't resolve or take time? use .eps 10

[Abambo]

Check this answer!

ZIP with your EPS and JPEG preview. Or you need to wait for a fix tu arrive.

[André279854225fkz]

Yes, but I'm in doubt whether they will accept the files in ZIP, I've never sent them before and I'm trying to avoid rejections

[Abambo]

Read the documentation. If they reject, they reject your EPS because of errors. You asked for a workaround, I have tested this workaround.

The aim is just to bypass the configuration or programming error on the frontend.

[André279854225fkz]

I got it, thanks!

[Iro Art]

can't upload eps 10 file. what is other solution?

[Abambo]

Check the thread. The answer is here: https://community.adobe.com/t5/stock-contributors-discussions/eps-couldn-t-be-uploaded-because-it-is...

[Fedor29466519ru1a]

Hi. I can't upload EPS10 files.
"file.eps couldn't be uploaded because it is not a valid file type"
files that were uploaded normally yesterday are not uploaded today

[moderator merged this into a discussion of the same kind]

[Abambo]

There appears to be a bug in the system. I found that using a ZIP file with the EPS file and the JPEG preview file still gets you to the submission panel. Other options fail.