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M
Mrtts
Participating Frequently
April 18, 2023
Beantwortet

.eps couldn't be uploaded because it is not a valid file type

  • April 18, 2023
  • 21 Antworten
  • 5873 Ansichten

i am trying to upload my eps files as usual but today i got message says filename.eps couldn't be uploaded because it is not a valid file type.

    Dieses Thema wurde für Antworten geschlossen.
    Beste Antwort von Abambo

    Locked. The issue has been solved and even if someone has the same problem, it will be a new issue. EPS is still an accepted file format and if the upload does not work, it is an Adobe interface issue that needs to be fixed by Adobe.

    21 Antworten

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    A
    André279854225fkz
    Participant
    April 18, 2023

    What will be the best file format alternative in case they can't resolve or take time? use .eps 10

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    April 18, 2023

    Check this answer!

     

    ZIP with your EPS and JPEG preview. Or you need to wait for a fix tu arrive.

    ABAMBO | Hard- and Software Engineer | Photographer
    A
    André279854225fkz
    Participant
    April 18, 2023

    Yes, but I'm in doubt whether they will accept the files in ZIP, I've never sent them before and I'm trying to avoid rejections

    fucsia
    fucsia
    Participant
    April 18, 2023

    Same for me! Cannot upload EPS files!

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      April 18, 2023

      I can confirm that there is indeed currently a problem with uploading vector art.

       

      As a workaround, embed your EPS or Ai file in a ZIP container (only one vector file per ZIP, and generate a preview file as JPEG). I've tested that, and I got my asset into review.

       

      I suppose that Adobe works to resolve the problem.

      ABAMBO | Hard- and Software Engineer | Photographer
        O
        Oleksandra29463797lft2
        Participant
        April 18, 2023

        same here! this problem is just with vector files. Support say nothing about this, just transfer my chat with this problem to a dedicated team and then ... silent..

          Abambo
          Community Expert
          AbamboCommunity Expert
          Community Expert
          April 18, 2023

          Chat is CUSTOMER SUPPORT not contributor support. Contributors should use the appropriate channel: Need help? (Stock Contributor Support) 

          ABAMBO | Hard- and Software Engineer | Photographer
          I
          ivyn
          Participant
          April 18, 2023

          same here! huhu

            A
            Ayaz5C51
            Participant
            April 18, 2023

            I have eps upload error too. Hope they will fix it soon

              M
              MrttsAutor
              Participating Frequently
              April 18, 2023

              still cannot upload eps. i tested uploading jpeg file, its fine, uploading

                Abambo
                Community Expert
                AbamboCommunity Expert
                Community Expert
                April 19, 2023

                See here: https://community.adobe.com/t5/stock-contributors-discussions/eps-couldn-t-be-uploaded-because-it-is-not-a-valid-file-type/m-p/13733595#M59036

                ABAMBO | Hard- and Software Engineer | Photographer
                U
                user4190416
                Participant
                April 18, 2023

                same here brother.

                 

                  I
                  Iro Art
                  Participant
                  April 19, 2023

                  same to me brother 

                   

                    N
                    niangzi
                    Inspiring
                    April 18, 2023

                    same here. I was trying to upload .ai file. I even tried uploading the same file I've previously uploaded successfully, those can't get through too. 

                      N
                      niangzi
                      Inspiring
                      April 19, 2023

                      just an update - i am able to upload my .ai file now, it's the same file i wasn't able to yesterday. Guess the support team was working on it. 🙂

                      A
                      André279854225fkz
                      Participant
                      April 18, 2023

                      I'm going through the same thing, I even tried looking again in the guidelines if I was doing something wrong, but it doesn't make sense because I've been following the same pattern for ages.
                      Are they doing some kind of maintenance or will they no longer accept eps?

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