.eps couldn't be uploaded because it is not a valid file type

[Mrtts]

i am trying to upload my eps files as usual but today i got message says filename.eps couldn't be uploaded because it is not a valid file type.

[COLOR]

should we wait, is it going to be fixed on no

[Test Screen Name]

Nobody here knows whether Adobe have any plans to fix this, but if anyone does contact Contributor Support, perhaps they could share the response.

[Oleksandra29463797lft2]

I tried yesterday...they are too busy, they do not have people to answer me. 

[mec stock]

Ya lo arreglaron, ahora es posible cargar los archivos ai.  No se loes esp, pero recien puede acargar el .ai.  Saludos

[Abambo]

See here https://community.adobe.com/t5/stock-contributors-discussions/eps-couldn-t-be-uploaded-because-it-is...

[Ayaz5C51]

Just was mentioned before: you can upload the same Eps file, but you should make a JPG version and combine EPS+JPG in one ZIP. And then upload that ZIP to Adobe Stock. That will take additional 1-2 min per file so I think not serious problem.

And other stocks (such as Pond5 etc) also accept only ZIP, so for me no difference

[Muhammad294808194sxs]

Hello sir, I can't upload vector files adobe stock, before i upload many itmes on Adobe stoock contributor account but this time i am facing probolem. find the attached screen short

please help

thanks

(merged with similar posts)

[Abambo]

Yes, there is currently a problem with vector files. Pack the file into a Zip file and add a JPEG preview. That file can still be uploaded, and submitted.

[Iro Art]

[Moderator: merged with similar posts.]

[Test Screen Name]

I am going to quote expert Abambo from post https://community.adobe.com/t5/stock-contributors-discussions/eps-couldn-t-be-uploaded-because-it-is...
"There appears to be a bug in the system. I found that using a ZIP file with the EPS file and the JPEG preview file still gets you to the submission panel. Other options fail."

Nobody here knows whether Adobe have any plans to fix this, but if anyone does contact Contributor Support, perhaps they could share the response.

[Meechai29479972z6zi]

I can't upload vector files, getting the notification "Couldn't be uploaded because it is not a valid file type." I tried to upload the same file that I had uploaded before and got the same notification, why?

[moderator merged this with similar posts]

[COLOR]

i facing the same issue as well

[Meechai29479972z6zi]

Do you think it's the server? , I'm trying to contact the developer. 

If you have any information, please let me know.

[Test Screen Name]

What developer are you trying to contact?

[Abambo]

Do you think it's the server? , I'm trying to contact the developer. 

If you have any information, please let me know.

By @Meechai29479972z6zi

I would contact contributor support. Need help? (Stock Contributor Support) 

[Test Screen Name]

I am going to quote expert Abambo from post https://community.adobe.com/t5/stock-contributors-discussions/eps-couldn-t-be-uploaded-because-it-is...
"There appears to be a bug in the system. I found that using a ZIP file with the EPS file and the JPEG preview file still gets you to the submission panel. Other options fail."

Nobody here knows whether Adobe have any plans to fix this, but if anyone does contact Contributor Support, perhaps they could share the response.

[Ayaz5C51 · Accepted solution]

Adobe fixed everything. Try one more time

[Abambo]

Thanks for the feedback. I can confirm that.

[fashion-vector art]

my eps file can.t upload more than file pending

[Abambo]

my eps file can.t upload more than file pending

By @fashion-vector art

You need to be more precise. Describe what you do, and what works and does not work. Document error messages. Possibly support this with screenshots. At that moment, we can have a look into that.