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Participating Frequently
April 18, 2023
Answered

.eps couldn't be uploaded because it is not a valid file type

i am trying to upload my eps files as usual but today i got message says filename.eps couldn't be uploaded because it is not a valid file type.

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Abambo
AbamboCorrect answer
Community Expert
September 4, 2024

Locked. The issue has been solved and even if someone has the same problem, it will be a new issue. EPS is still an accepted file format and if the upload does not work, it is an Adobe interface issue that needs to be fixed by Adobe.

ABAMBO | Hard- and Software Engineer | Photographer

48 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 4, 2024

Locked. The issue has been solved and even if someone has the same problem, it will be a new issue. EPS is still an accepted file format and if the upload does not work, it is an Adobe interface issue that needs to be fixed by Adobe.

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ABAMBO | Hard- and Software Engineer | Photographer
Royaldudegfx
Participant
September 3, 2024

Same problem

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Nancy OShea
Community Expert
Community Expert
September 3, 2024
quote

Same problem

By @Royaldudegfx

============

As a customer, I prefer to work with vector graphics saved as Adobe Illustrator (.ai) or scalable vector graphic .svg files.

I haven't used outdated .eps files in almost a decade.

 

Hope that helps.

 

 

 

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Nancy O'Shea— Product User & Community Expert
Participant
July 25, 2023

my eps file can.t upload more than file pending

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Abambo
Community Expert
Community Expert
July 25, 2023
quote

my eps file can.t upload more than file pending


By @fashion-vector art

You need to be more precise. Describe what you do, and what works and does not work. Document error messages. Possibly support this with screenshots. At that moment, we can have a look into that.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
April 19, 2023

Adobe fixed everything. Try one more time

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Abambo
Community Expert
Community Expert
April 19, 2023

Thanks for the feedback. I can confirm that.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
April 19, 2023

Hello sir, I can't upload vector files adobe stock, before i upload many itmes on Adobe stoock contributor account but this time i am facing probolem. find the attached screen short

please help

thanks

 

(merged with similar posts)

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Abambo
Community Expert
Community Expert
April 19, 2023

Yes, there is currently a problem with vector files. Pack the file into a Zip file and add a JPEG preview. That file can still be uploaded, and submitted.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
April 19, 2023

Just was mentioned before: you can upload the same Eps file, but you should make a JPG version and combine EPS+JPG in one ZIP. And then upload that ZIP to Adobe Stock. That will take additional 1-2 min per file so I think not serious problem.

And other stocks (such as Pond5 etc) also accept only ZIP, so for me no difference

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Participant
April 19, 2023

I can't upload vector files, getting the notification "Couldn't be uploaded because it is not a valid file type." I tried to upload the same file that I had uploaded before and got the same notification, why?

 

[moderator merged this with similar posts]

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Participant
April 19, 2023

i facing the same issue as well

 

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Participant
April 19, 2023

Do you think it's the server? , I'm trying to contact the developer. 

 

If you have any information, please let me know.

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Participant
April 19, 2023

 

[Moderator: merged with similar posts.]

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Legend
April 19, 2023

I am going to quote expert Abambo from post https://community.adobe.com/t5/stock-contributors-discussions/eps-couldn-t-be-uploaded-because-it-is-not-a-valid-file-type/td-p/13732504
"There appears to be a bug in the system. I found that using a ZIP file with the EPS file and the JPEG preview file still gets you to the submission panel. Other options fail."

Nobody here knows whether Adobe have any plans to fix this, but if anyone does contact Contributor Support, perhaps they could share the response.

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Known Participant
April 18, 2023

Ya lo arreglaron, ahora es posible cargar los archivos ai.  No se loes esp, pero recien puede acargar el .ai.  Saludos

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Abambo
Community Expert
Community Expert
April 19, 2023
Participant
April 18, 2023

Hi. I can't upload EPS10 files.
"file.eps couldn't be uploaded because it is not a valid file type"
files that were uploaded normally yesterday are not uploaded today

 

[moderator merged this into a discussion of the same kind]

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Abambo
Community Expert
Community Expert
April 18, 2023

There appears to be a bug in the system. I found that using a ZIP file with the EPS file and the JPEG preview file still gets you to the submission panel. Other options fail.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
April 19, 2023

should we wait, is it going to be fixed on no

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