I closed my account after 45 days of my first sale and I did not do anything wrong

Question

I sell my photos. Yes, I am a shareholder in Adobe. My account has been blocked. Why did you block it? Today is the day I completed 45 days since my first sale. I was waiting for this day to withdraw my profits and pay for my depression treatment. Why all this? Why did you not close the account before completing 45? The day you just blocked it so that I cannot withdraw my money, why are you defrauding me? I am here dying for a living and I only ask for my rights. You closed the account and it contains 1806 dollars. Why is it happening like this?

Abambo · Accepted Answer

Let me join the chorus: 1806 dollars in the first 45 days, that's 40 dollars a day and that means having 40 downloads (if all are 99 cents), that's a lot for a new account. How many assets did you have in the account? I doubt that Adobe blocks highly successful accounts like this, if there is not a fraudulent scheme behind.

. Incidentally, being a shareholder is irrelevant to this issue.

Jill_C · Answer

$1,806 in 45 days!!!! This does indeed seem suspicious. I've never heard of a new account having such instant success, and that is probably the reason why Adobe has decided to review your account. It is customary for Adobe to temporarily deactivate new accounts upon first payout. If they find nothing amiss, your account will be restored. If they find that the sales were accumulated via fraudulent means that have violated the T&C's and Contributor Agreement, they will withhold the payout and your account will be permanently blocked.

You should use the "contact us" link on your account page to reach out to Adobe Stock Contributor Support and they will advise the status. It could take weeks for them to reply though.

가입하기

소셜 로그인

커뮤니티에 로그인

소셜 로그인

파일을 바이러스 검사 중입니다.

이 파일은 다운로드할 수 없습니다