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Participant
July 18, 2023
질문

I got banned because other authors uploaded my own works to Adobe Stock

  • July 18, 2023
  • 3 답변들
  • 950 조회

Hello!

 

I work as a graphic designer for about 8 years. Recently I decided to upload all of my works to Adobe Stock, and shortly after I got banned...

 

I discovered several other authors (at least) pirated and uploaded my works to Adobe Stock, and when I started doing the same I got a notification that my account was blocked because of copyright issues.

 

And I can't connect to the contributor support, I've tried doing it a few times and got no response.

 

Please help.

 

이 주제는 답변이 닫혔습니다.

3 답변

Jill_C
Community Expert
Community Expert
July 19, 2023

If you have a concern regarding misuse of your IP, you can follow the procedure outlined in this help page: 

https://helpx.adobe.com/stock/contributor/help/content-usage.html

Jill C., Forum Volunteer
Participant
July 19, 2023

Thanks for the link! I'm so mad at these pirates, it's always easier to copy something and sell it as your own. They caused so many problems in other markets, and apparently on Adobe Stock...

 

Abambo
Community Expert
Community Expert
July 19, 2023

Make your counter claim. https://helpx.adobe.com/stock/contributor/help/how-to-report-suspected-misuse-of-your-intellectual-property.html

 

That would be independant from your case here. 

 

Contributor support is not real time, and currently they are slow to respond. Do not send multiple messages, send one message and wait for an answer. They respond by e-mail. 

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
July 18, 2023

As @RALPH_L said, we're not Adobe employees and can't help you. 

 

Just curious, is there any question of ownership?  In other words, did you create the assets solo or were you working with partners or agency at the time?

 

If goes without saying, whatever you upload to Stock must be 100% your own work.  If there's any question of legal ownership,  you must be able to prove you own the original files with supporting date and time stamps.

 

Good luck.

 

Nancy O'Shea— Product User & Community Expert
Participant
July 19, 2023

I'm the owner of all of the materials because I was always a self-employed graphic designer working on stocks and digital markets. I've only used CC0 public domain materials in my works sometimes, but only as a part of design not publishing as it is. 

Abambo
Community Expert
Community Expert
July 19, 2023
quote

I've only used CC0 public domain materials in my works sometimes, but only as a part of design not publishing as it is. 


By @Yaroslav25969837phxk

That means client work and not uploading work based on public domain work here? 

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
Community Expert
July 18, 2023

Sorry, we are not Adobe employees and cannot help. 

I can only suggest, that you show proof of ownership in one email and then wait. Do not keep writing.

If you are lucky, and Adobe is satisfied with your proof, your account may be reactivated. 

Maybe.

 

Participant
July 19, 2023

Thanks for the answer, I'll then send them all the proofs I can gather.