Participant

Answered

ID card rejected

Forum|Forum|6 years ago
February 17, 2020
21 replies
4803 views

Hi,

All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with 3 different browsers and with my mobile phone and there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID.

Any suggestion?

Thanks a lot

This topic has been closed for replies.

Correct answer MatHayward

Hi there, we should be able to fix that for you. Please submit a ticket to us via the contact us link found at the bottom of the Adobe Stock Contributor Portal and we'll get you set up.

Kind regards,

Mat Hayward

Shock225679117bt7

Participant

Hello, i have the same problem and can't do anything about it because the button doesn't work at all

Abambo

Community Expert

What button? Do as indicated here: https://community.adobe.com/t5/stock-contributors-discussions/id-card-rejected/m-p/12099493#M31099

ABAMBO | Hard- and Software Engineer | Photographer

Captivating_Whirlwind0101

Participant

Hi I have the same problem, how can we fix it

Abambo

Community Expert

Contact contributor supprt! https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

E

excited_neighbors5C57

Participant

where can i send ? Please help me...

T

Test Screen Name

Legend

Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @17309390, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

T

Taras Maksymiv

Participant

Have the same problem and cant do nothing

M

master_Twilight5C7D

Participant

Hi,

All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with 3 different browsers and with my mobile phone and there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID.

Any suggestion?

Abambo

Community Expert

See the correct answer: https://community.adobe.com/t5/stock/id-card-rejected/m-p/10932207#M48694

ABAMBO | Hard- and Software Engineer | Photographer

MatHaywardCorrect answer

Legend

Hi there, we should be able to fix that for you. Please submit a ticket to us via the contact us link found at the bottom of the Adobe Stock Contributor Portal and we'll get you set up.

Kind regards,

Mat Hayward

Manish Prajapati

Participant

Hello Sir,

Please Help me how to solve the query, how can I upload an ID card

I have click on the Let's Go button but can't access it, and I can't submit my work in stock adobe profile.

Please guide me on how it solves

Thanks & Regards

Manish Prajapati

Abambo

Community Expert

I don't know why that's why I am asking here.

contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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