My New Contributor Account Flagged: "Multiple Accounts" Issue

Hi everyone,

I've recently tried to start contributing to Adobe Stock. I signed up, and when I attempted to upload my first image, my account displayed this message: "Inactive account Our Account and Submission policy does not allow multiple Contributor accounts."

It's possible that years ago, I might have inadvertently created multiple Adobe accounts on my device, perhaps for different Adobe services or just forgotten about old attempts. However, I can confirm that I haven't actively used any of these as a contributor, nor have I uploaded content to them. My current attempt is my first genuine effort to become an Adobe Stock contributor.

Has anyone else encountered this situation where old, unused accounts caused their new contributor account to be flagged? How long did it take to resolve, and what was the process like for you? Any advice on navigating this would be greatly appreciated!

Thanks in advance for any insights.

[Moderator moved the thread to the correct forum]