Payment "on hold" but I have no message saying why

[William2874943408v1]

Hello there,

I am not sure if there are anyone here who can help me, but the Adobe Helpcentre doesn't seem to have any info on my situation. I am an Adobe Contributor and have sold some images this last month, but after I tried to get my payment to Payoneer it has been stuck at the "On Hold" status for a good while now. 

I have not received any message from Adobe regarding the payment, and I am wondering why it's on hold.

[William2874943408v1]

I got my payment, it just took a while it seems! So for anyone else wondering about this, it took from the 29th, to the 6th before the payment was sent to the account.

[Jill_C]

That's not a long wait. My most recent payment took 10 working days. 

[William2874943408v1]

Yeah, I guess I was lucky 😛 
I was wondering more about the status, as it was "On Hold" and there were no information about what the statuses entailed, so I didn't know if it was "On Hold" until I did an action or something.

[Jill_C]

I have never seen that payment status before and could find no prior reference to it here in the forum, so it will remain a mystery. Perhaps they needed to confirm something on your account before releasing it.

[Abambo]

That's not a long wait. My most recent payment took 10 working days. 

By @Jill_C

But that was PayPal.

[Abambo]

It may well be, that there was some communication between Adobe and Payoneer, and that, as long as the details were not clear, your payment was “on hold”.

I'm happy that you got your money, and that's the most important.