Skip to main content
C
CharlesHepsiba
Known Participant
February 20, 2024
Answered

Payout issue

  • February 20, 2024
  • 4 replies
  • 2471 views

I submitted a payout request on 06/02/24.

Still I'm not received any payment. Alredy 10 business days is completed, still I'm not received any payment on my account 

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Can you reply YES to each of the following:

    1. Do you have an ACTIVE Adobe Stock Contributor account (not Fotolia)?
    2. Has it been 45 days or more since your first qualifying sale?
    3. Have you accured at least USD $25 in royalties?
    4. Did you complete & submit your Tax Withholding form to Adobe Stock?
    5. Do you have an active business account with PayPal, Skrill or Payoneer to receive the funds?
      https://helpx.adobe.com/stock/contributor/help/getting-paid.html
    6. Have you contacted Stock Contributor Support?
      https://contributor.stock.adobe.com/contact

     

    Depending on your bank & region, from the first business day after you request a payout, it takes 10-15 business days to receive payment in your bank account.

     

    4 replies

    W
    Wandererandclicker
    Participating Frequently
    April 20, 2024

    HI 
    Did you receive payment ? i asked because i am also in similar situation , i am applying for payout from Octobe 2023 , so far applied 5 times but payout is not credited, started my own thread as well 

    https://community.adobe.com/t5/stock-contributors-discussions/regarding-payout-issue/m-p/14531770

     

    please let me know if you received payment and resolution you did to sort this problem.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    April 20, 2024
    quote

    HI 
    Did you receive payment ? i asked because i am also in similar situation , i am applying for payout from Octobe 2023 , so far applied 5 times but payout is not credited, started my own thread as well 

    https://community.adobe.com/t5/stock-contributors-discussions/regarding-payout-issue/m-p/14531770

     

    please let me know if you received payment and resolution you did to sort this problem.


    By @Wandererandclicker

    Obviously, something is wrong. There is no need to try again a request, as long as you do not have an answer from contributor support and from PayPal.

    ABAMBO | Hard- and Software Engineer | Photographer
      W
      Wandererandclicker
      Participating Frequently
      April 21, 2024

      HI Nancy , 

      Thanks for your reply , please find the answer as follows :

       

      Can you reply YES to each of the following:

      1. Do you have an ACTIVE Adobe Stock Contributor account (not Fotolia)?   - YES
      2. Has it been 45 days or more since your first qualifying sale?   - YES
      3. Have you accured at least USD $25 in royalties? - YES
      4. Did you complete & submit your Tax Withholding form to Adobe Stock? - YES
      5. Do you have an active business account with PayPal, Skrill or Payoneer to receive the funds? - YES
        https://helpx.adobe.com/stock/contributor/help/getting-paid.html
      6. Have you contacted Stock Contributor Support? - YES
        https://contributor.stock.adobe.com/contact
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      February 22, 2024

      Depending on where you live and which bank you use, electronic fund transfers can take 10-15 business days to show in your account.

       

      Which bank?

      Which country?

       

       

      Nancy O'Shea— Product User & Community Expert
      C
      CharlesHepsibaAuthor
      Known Participant
      February 23, 2024

      I'm from india

      Bank is SBI

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      February 20, 2024

      Today is business day 9, since yesterday was a federal holiday in the U.S. The oayment will probably be released tomorrow.

      Jill C., Forum Volunteer
      C
      CharlesHepsibaAuthor
      Known Participant
      February 20, 2024

      Hello @Jill_C  today was 10th business day ,can u recheck again,your mistaken 

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      February 20, 2024

      I am not mistaken. Do not count the day on which you submitted the request. Feb 7, 8 and 9 = 3 days. Feb 12-16 = 5 days. Today is day 9. Tomorrow is day 10.

      Jill C., Forum Volunteer
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      February 20, 2024

      Today is the tenth business day. If there was a holiday in between, it is only the ninth. Check the status of the payment. If the status is “done”, payment has been done. It's then up to your chosen service provider to credit you. That may still take up to 3 days. If there is a problem, the money will be sent back to Adobe, and they will credit your account again.

       

       

      ABAMBO | Hard- and Software Engineer | Photographer
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices